This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government. If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality. Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it. The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.

The forces of globalization are shifting our world, including the public sector, away from hierarchy and command and control toward one of collaboration and networks. The way public leadership is thought about and practiced must be, and is being, transformed. This volume in the "Transformational Trends in Governance & Democracy" series explores what the shift looks like and also offers guidance on what it should look like. Specifically, the book focuses on the role of "career leaders" - those in public service - who are agents of change not only in their own organizations, but also in their communities and policy domains. These leaders work in network settings, making connections and collaborating to create public value and advance the common good. Featuring the insights of an authoritative group of contributors, the volume offers a mix of scholarship, from philosophical discussions to conceptual models to empirical studies that, taken together, will help inform the transformation of public leadership that is already underway.

Learn to flourish as a leader so that a mindset of growth, optimism, and positivity spreads to your employees and shows up in the customer experience. In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset—what happens in between their ears. It’s not the corporate strategy, the sales compensation plan, or the market segments they’re pursuing. It is what each leader, team member, and employee chooses to focus on, believe, and create for themselves and others. 7 Principles of Transformational Leadership presents the fundamental concepts whose implementation will result in dramatic revenue, performance, and relationship growth. Specifically, leaders will learn to: Live their professional and personal lives with unbridled purpose and passion. Execute strategic priorities more effectively and with accelerated results. Retain the brightest and best talent. Have employees, key stakeholders, and managers enthusiastically follow them. Be exemplars of innovation, growth, and positive mindsets. Cascade excellence throughout their organizations. You may have employees with all the talent in the world, but you’ll never achieve remarkable results until you change your employees’ mindset. 7 Principles of Transformational Leadership will help you convert your human potential into accelerated business results.

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

Despite successful results in using transformational leadership to improve performance with wide number of different organizations, there is a lack of academic research in applying these concepts with local government. The purpose of this study was to compare outcomes in transactional and transformational settings to see if the transformational experiences were more positive. Self-administered surveys were mailed to a randomly selected sample of 500 Lee County, Florida County Commission employees. Comparing transactional and transformational leadership styles, the survey measured organizational effectiveness, motivation to support extra effort, and employee satisfaction. The surveys also evaluated if there was a correlation between organizational culture dimensions and leadership styles. Leadership style and outcomes were measured using the Multifactor Leadership Questionnaire developed by Bass and Avolio. Dimensions of culture were measured with the Organizational Culture Survey. The results revealed that transformational leadership led to higher effectiveness, increased extra effort, and improved employee satisfaction; while transactional leadership had a negative effect on these outcomes. Correlation between the leadership styles of transactional and transformational leadership and organizational culture dimensions could not be established. The study demonstrated that transformational leadership in this governmental unit could increase effectiveness and job satisfaction. The use of transformational leadership techniques holds promise for improving the operational effectiveness of local governments and encouraging positive social change through more effective delivery of critical services to citizens.

Accomplished political leaders have a clear strategy for turning political visions into reality. Through well-honed analytical, political, and emotional intelligence, leaders chart paths to promising futures that include economic growth, material prosperity, and human well-being. Alas, such leaders are rare in the developing world, where often institutions are weak and greed and corruption strong—and where responsible leadership therefore has the potential to effect the greatest change. In Transformative Political Leadership, Robert I. Rotberg focuses on the role of leadership in politics and argues that accomplished leaders demonstrate a particular set of skills. Through illustrative case studies of leaders who have performed ably in the developing world—among them Nelson Mandela in South Africa, Seretse Khama in Botswana, Lee Kuan Yew in Singapore, and Kemal Ataturk in Turkey—Rotberg examines how these leaders transformed their respective countries. The importance of capable leadership is woefully understudied in political science, and this book will be an important tool in exploring how leaders lead and how nations and institutions are built.

Like American business executives, many government leaders realize that a continuation of the traditional management of objectives approach will achieve failure. Those willing to change are searching for a new approach to managing government. The authors of Teams in Government believe the best approach is Total Quality Management (TQM). Why TQM? Because it consists of gradual, unending improvement activities that involve every person in the organization in a totally integrated effort to improve performance and quality at every level and to increase customer satisfaction. The government has two types of customers-the person who receives the benefits of its services and the taxpayer who supplies the money to fuel an efficient and effective operation. If you are looking for the tools and techniques that will enable you to deliver government services that not only meet but exceed the expectations of your customers, to do it right the first time, you need Teams in Government. Any government organization that wants to switch from focusing solely upon meeting the needs of the bureaucracy (primarily on meeting objectives and quotas designed by the upper echelon), who are furthest from your customers, will find TQM to be extremely effective.