Based on the five regional Task Force's researchs across the United States, seven Washington D.C. hearings and 55 detailed responses to Task Force survey. Examples CAME from state, county and city governments, schools and other special services.

This review of public governance in Finland finds the traditional Nordic model under pressure from rapid ageing, the economic crisis and societal disillusionment. It makes recommendations for improving public governance in Finland.

Written by experienced lecturers, these two Student Books and Tutor's Resource File provide your students with everything they need to achieve the BTEC National in Public Services - at Award, Certificate and Diploma Level.

Incorporating HC 540-i-v, session 2006-07

Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.

This report looks at progress on improving accessibility since 2003 and ways of improving accessibility. Problems with transport provision and the location of services can reinforce social exclusion by preventing people from accessing key local services and undermines government policies to tackle worklessness, increase participation in education, reduce crime and narrow health inequalities. Insufficient progress has been made since the 2003 Social Exclusion Unit's Making the Connections report, many findings of which are relevant today. There is evidence that accessibility is worsening, driven by tight budgets in central and local government. Accessibility statistics show travel times to key services steadily increasing over time, particularly for access to hospitals. The Department for Transport needs to focus more closely on improving accessibility as well as on supporting the economy. Existing transport funding could be better coordinated and directed to 'accessibility'-focused initiatives, which will have a swifter impact on people's well-being than large infrastructure projects. The social value of transport and accessibility needs to be explicitly considered in policy-making and in the planning system and should no longer be seen as a second-order criterion.The Committee believes it will take time for any improvements to make a noticeable difference. Their recommendations focus on improving how government operates rather than funding. Central government cannot abdicate its role in coordinating action across departmental silos and helping local authorities and service providers to share best practice. Accessibility planning, introduced by Making the Connections, has had limited success and needs to be re-energised.

This book explores the developmental direction of the modernization of China's basic public services in the context of national governance modernization. Describing the blueprint for the modernization of China's basic public services in 2030, including basic public education, basic medical and health services, basic old-age services, and basic public cultural services, this book reflects Chinese public management scholars' strategies for the modernization of China's public services in the next 10 years and the path to get there. This book will interest scholars of Chinese governance, as well as readers who want to understand the current status, challenges and development strategies of China's public service and social policy fields. The authors of the book are professors from the School of Public Management and School of Education of Renmin University of China. The author team was led by Professor Dong Keyong, deanof the School of Public Management and Professor Wei Na, and includes contributions from Professor Liu Peng, Professor Li Wenzhao, Associate Professor Tang Jie, Dr. Ouyang Wei, and Professor Zhou Guangli, Associate Professor Zhou Xiang from the School of Education, and many post-doctoral, doctoral and master students.