One of Six SigmaOCOs founding fathers shares his trademarked process for ensuring total quality."

Developed by Motorola and popularized by Jack Welch and General Electric, Six Sigma remains the most influential program for zero-defect quality excellence. Now, a leading member of the renowned Motorola team that started it all has succeeded like no one else at transferring the essence of Six Sigma to the written page.With sharp slaps at the watered-down Six Sigma efforts in vogue today, Keki Bhote provides an accessible road map to Ultimate Six Sigma" a broader and more vigorous system that breaks through the narrow confines of quality excellence to total business excellence. Bhote has packed this book with 200 disciplines and techniques that unleash the power of Ultimate Six Sigma" in four key areas: Stakeholders, High-Octane Techniques, Major Line Functions, and Results.Readers fixed on results will also appreciate the recommended timetables for implementation, keyed to a company s level of urgency and its familiarity with quality concepts. Self-assessment audits help you determine where to begin. The journey toward Ultimate Six Sigma" will be challenging but rewarding it will renew your organization s commitment to profit improvement, business integrity, and stakeholder value.

"Why confine a company to a handful of elitist black belts when we can convert all the people to black belts at a fraction of the cost and with far greater effectiveness." -- Author Keki R. Bhote Six Sigma started as a revolutionary quality tool at Motorola, gained fame as a powerful driver of cost savings at GE, and has spawned an entire industry of publications and consultants, many peddling a watered-down version of the original Motorola Six Sigma process. Now, Keki Bhote, one of the founders of Six Sigma, taps into the rigors and rewards of this breakthrough process--but moves it beyond mere quality to focus on total business excellence in 12 key areas. From customer loyalty to leadership to supply chain management, "The Ultimate Six Sigma" provides the techniques and metrics needed to measure success, and supplies self-assessment audits to help readers ensure that they're getting it right. Case studies illustrate how Six Sigma has been successfully implemented in each key area.

If lean manufacturing moves your products through processes faster, and Six Sigma improves their quality, just imagine what combining these two powerful disciplines will do for you! Lean Six Sigma That Works provides the key to transforming your results in any manufacturing environment, giving you detailed, practical processes that let you leave the conference room, and get right to work. A strong and sensible combination of the "why" and the "how," this book gives you a step-by-step improvement plan, plus a thorough understanding of: * cost, cash flow, materials velocity, lead time, balance, waste, and non-value-added processes * value stream mapping and the DMAIC process for solving problems and improving quality profitability * how every form of waste impacts customer satisfaction and the bottom line * and much more Whether you're a seasoned professional, or implementing your first lean sigma project, this invaluable guide offers you a clear path to higher quality, customer loyalty, and increased efficiency.