"In this well-informed yet anxious age, public administrators have constructed vast cisterns that collect and interpret a meteoric shower of facts. In Surveillance, Transparency, and Democracy, Akhlaque Haque demonstrates that this pervasive use and increasing dependence on information technology (IT) enables sophisticated and well-intentioned public services that nevertheless risk deforming public policy decision-making. Haque sees the contradiction at the core of a public that seeks services that require a level of data collection that triggers fears of a tyrannical police state. Haque begins by explaining that information has become a vital resource, offering a theoretical framework for its analysis. .

Surveillance and transparency are both significant and increasingly pervasive activities in neoliberal societies. Surveillance is taken up as a means to achieving security and efficiency; transparency is seen as a mechanism for ensuring compliance or promoting informed consumerism and informed citizenship. Indeed, transparency is often seen as the antidote to the threats and fears of surveillance. This book adopts a novel approach in examining surveillance practices and transparency practices together as parallel systems of accountability. It presents the house of mirrors as a new framework for understanding surveillance and transparency practices instrumented with information technology. The volume centers around five case studies: Campaign Finance Disclosure, Secure Flight, American Red Cross, Google, and Facebook. A series of themed chapters draw on the material and provide cross-case analysis. The volume ends with a chapter on policy implications.

In this well-informed yet anxious age, public administrators have constructed vast cisterns that collect and interpret a meteoric shower of facts. In Surveillance, Transparency, and Democracy, Akhlaque Haque demonstrates that this pervasive use and increasing dependence on information technology (IT) enables sophisticated and well-intentioned public services that nevertheless risk deforming public policy decision-making. Haque sees the contradiction at the core of a public that seeks services that require a level of data collection that triggers fears of a tyrannical police state. Haque begins by explaining that information has become a vital resource, offering a theoretical framework for its analysis. He then shows that an organization's information-gathering skill is reflected in its IT sophistication, but warns that successful IT strategies can by stunted by symbolic but shallow gestures such as the appointment of a "Chief Information Officer." He further outlines how the dependence on IT can create a reflex for IT solutions that fail to reflect the values of the citizenry they're intended to serve. Haque posits that IT's potential as a tool for human development depends on how civil servants and citizens actively engage in identifying desired outcomes, map IT solutions to those outcomes, and routinize the applications of those solutions. This leads to his call for the development of entrepreneurs who generate innovative solutions to critical human needs and problems. In his powerful summary, Haque recaps possible answers to the question: "What is the best way a public institution can apply technology to improving the human condition?" Haque masterfully flexes between crisp logical arguments and a deep empathy for human values. He finds apt metaphors that bring multifaceted scenarios into clear focus for experts and laymen alike. Engrossing, challenging, and important, Surveillance, Transparency, and Democracy is essential reading for both policy makers as well as the great majority of readers and citizens engaged in contemporary arguments about the role of government, public health and security, individual privacy, data collection, and surveillance.

This collection represents the first sustained attempt to grapple with the complex and often paradoxical relationships between surveillance and democracy. Is surveillance a barrier to democratic processes, or might it be a necessary component of democracy? How has the legacy of post 9/11 surveillance developments shaped democratic processes? As surveillance measures are increasingly justified in terms of national security, is there the prospect that a shadow "security state" will emerge? How might new surveillance measures alter the conceptions of citizens and citizenship which are at the heart of democracy? How might new communication and surveillance systems extend (or limit) the prospects for meaningful public activism? Surveillance has become central to human organizational and epistemological endeavours and is a cornerstone of governmental practices in assorted institutional realms. This social transformation towards expanded, intensified and integrated surveillance has produced many consequences. It has also given rise to an increased anxiety about the implications of surveillance for democratic processes; thus raising a series of questions – about what surveillance means, and might mean, for civil liberties, political processes, public discourse, state coercion and public consent – that the leading surveillance scholars gathered here address.

A Google executive once said: "If you want to liberate a society just give them the Internet." But how does one liberate a society that already has the Internet? Publicly, modern government adheres to the twin ideals of institutional transparency and personal privacy. In reality, while citizens are subjected to mass surveillance, government practice goes unchecked. A new generation has taken to the Internet to defend the right to governance without secrets. From Bradley Manning and WikiLeaks to LulzSec and Anonymous, from the Icelandic Modern Media Initiative to the revelations of Edward Snowden, a coalition is breaking through the secrecy that lies at the core of the modern state. The story gets more complex when open government is contrasted with black transparency, and when a geopolitical rift between the West and Russia becomes the dividing line for whistleblowers and transparency activists seeking refuge. What is transparency for one may be propaganda for the other.

Investigating the theoretical and empirical relationships between transparency and trust in the context of surveillance, this volume argues that neither transparency nor trust provides a simple and self-evident path for mitigating the negative political and social consequences of state surveillance practices. Dominant in both the scholarly literature and public debate is the conviction that transparency can promote better-informed decisions, provide greater oversight, and restore trust damaged by the secrecy of surveillance. The contributions to this volume challenge this conventional wisdom by considering how relations of trust and policies of transparency are modulated by underlying power asymmetries, sociohistorical legacies, economic structures, and institutional constraints. They study trust and transparency as embedded in specific sociopolitical contexts to show how, under certain conditions, transparency can become a tool of social control that erodes trust, while mistrust—rather than trust—can sometimes offer the most promising approach to safeguarding rights and freedom in an age of surveillance. The first book addressing the interrelationship of trust, transparency, and surveillance practices, this volume will be of interest to scholars and students of surveillance studies as well as appeal to an interdisciplinary audience given the contributions from political science, sociology, philosophy, law, and civil society. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Many contemporary surveillance practices take place in information infrastructures which are from the public domain. Although they have far reaching consequences for both citizens and their rights, they are not always subject to regulatory demands and oversight. This being said, democratic fora where citizens and institutions may question such practices cannot be mobilised without widespread awareness of the dangers and consequences of surveillance practices and who is responsible for them. Through an analysis of surveillance controversies across Europe, this book not only examines the troublesome relationship between surveillance and democracy; but also highlights the vested interests which maintain the status quo. Using a participatory theory lens, Surveillance and Democracy in Europe reveals the historical, social, political and legal antecedents of the current state of affairs. Arguing that participation is a sensitising concept which enables a wide array of surveillance practices and processes to be interrogated, this insightful volume will appeal to students and researchers interested in fields such as public administration and policy, political studies, organisational behaviour and surveillance and privacy.