Straight Talk for Success is a how to book on career and life success. It covers the five keys to success that author, Bud Bilanich, has devloped in his executive coaching work: 1) Self Confidence 2) Positive Personal Impact 3) Outstanding Performance 4) Communication Skills 5) Interpersonal Competence Straight Talk is full of stories that bring these points to life. It also has several checklists that will help readers apply them in their lives and careers

"This book is as powerful as it is simple. And that'sthe point. The world truly needs more reminders of this kind of wisdom." Patrick Lencioni; president, The Table Group; bestselling author, The Five Dysfunctions of a Team and The Advantage "In this crisp and timely book, Dan Veitkus exposes the communication traps that stand in the way of even the smartest people. Figure out how to deliver Straight Talk, and watch your leadership, consulting or sales career take off. Because at the end of the day, making real connections is the secret to success." Tim Sanders, author of Love is the Killer App: How To Win Business & Influence Friends and former CSO at Yahoo! "This book is a page turner - a beautiful blend of home spun wisdom, the most up to date research and compelling storytelling. I believe that leaders who embrace the principles in this book will indeed fast track their way to success and simultaneously create an empowering vibrant culture within their organization." Kevin Kelly, Internationally acclaimed leadership speaker and Best Selling Author Too much of what is thrust upon us today as "communication" is simply inefficient and ineffective and in many cases, incoherent and just plain noise. The truth is, we are living in the midst of a "Smart Talk" epidemic. This is a book about a critical set of distinctions. It will expose the difference between spending time, energy and intellectual firepower trying to sound smart and savvy - what the author condemns as "Smart Talk" - and the more effective choice to speak and operate deliberately in order to avoid confusion, frustration, and wasted time and therefore dramatically improve our productivity. Smart Talking is the enemy of Smart Execution. This book exposes common Smart Talk Traps and offers seven Straight Talk Principles that will: - Quickly help you become more productive, communicate more clearly and expertly detect Smart Talk trash. - Allow you to learn (or re-learn) the secrets to more productive conversations, communication and relationships. - Identify the distinction between Straight Talk that produces results and harmony and Smart Talk that brings only disappointment and ultimately, a crash-and-burn finale. The Straight Talk Principles are inspired by the greatest wisdom of the past, colored with personal experience from the present and organized for the benefit of our future. If you make them part of your "operating style," you'll achieve more positive outcomes as you communicate deliberately, honestly, and sincerely -the Straight Talk way.

Entrepreneurs believe nobody else understands what they are going through. They are hard-working individuals who feel like nobody gets it; but Shawn Burcham has been there. His experience in growing his company, Pro Food Systems, Inc., into a national success is the perfect primer for his debut book on how others can achieve the same kind of achievements for their own companies. Keeping Score with GRITT: Straight Talk Strategies for Success is for the CEO, the small-business owner, the manager, or the employee who feels stuck. Shawn's leadership lessons are geared toward those who know they want to be more efficient, have more fun, make more money, and have less stress--those that want to be more successful, yet can never seem to get ahead. Using Shawn's GRITT system, readers can transform those frustrations and challenges into positive growth and results. Praise for Keeping Score with GRITT "Shawn has captured the essence of today's entrepreneur His straightforward, detailed account of the development of PFSbrands illustrates each aspect of the leadership needed to successfully start, grow, and sustain a major business ..." --Gary Phillips Retired Chief Executive Officer, Associated Wholesale Grocers, Inc. "... Keeping Score with GRITT: Straight Talk Strategies for Success describes Shawn's leadership style perfectly ... I've always sought Shawn's advice on how to obtain success. It's great that he has finally written this book " --Brett Horn "Keeping Score with GRITT: Straight Talk Strategies for Success is a fun and no-nonsense approach to business and life. Shawn's straight talk about his hard-earned lessons and successes distill the daunting challenges faced by today's entrepreneurs, business owners, leaders, and employees down into simple, actionable items that everyone can relate to and implement ..." --Jair Drooger CT Assist

When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN business - YOUR CUSTOMERS. No job is any more important than that ... no function is more closely linked to your organization's mission and its overall success. Whether you're a seasoned professional with years of customer service experience or someone just starting in that field, no matter if this is your ideal job or just one stop on a larger career journey, you need to be successful. You need to ...Serve Right. This book will show you how!

Simple Numbers can guide you to increased business profitability Take the mystery out of small business finance with this no-frills guide to understanding the numbers that will guide your business out of any financial black hole. Author Greg Crabtree, a successful accountant, small business advisor, and popular presenter, shows you how to use your firm's key financial indicators as a basis for smart business decisions as you grow your firm from startup to $5 million (and, more ) in annual revenue. Jargon free, and presented in an easy-to-follow, step-by-step format, with plenty of real-world examples, Crabtree's down-to-earth discussion highlights the most common financial errors committed by small businesses, and how to avoid them. You'll be fascinated to learn: Why your numbers are lying to you (and why you are the cause ) How labor productivity is the key to profitability and simplifying human resource decisions Why the amount of tax you pay is your #1 key performance indicator Take advantage of Crabtree's years of experience teaching clients how to build successful businesses by ''seeing beyond numbers'' with this step-by-step guide to increasing your businesses profitability.

Classic investment guidance for everyone As Chairman and CEO of one of the most respected mutual fund companies in the world, The Vanguard Group, Jack Brennan has made a career out of helping people invest for long-term success. In Straight Talk on Investing, he cuts to the chase and provides readers with sound advice and solid guidance to investing for today and tomorrow, in a bull market or bear market. Starting with a clear explanation of the financial facts of life, Brennan explains that investing is a lot easier than most people think. He shows readers how to develop a financial plan, construct and manage a sensible investment program, and maintain perspective in a sometimes crazy world. Refreshing in its simplicity and honesty, Straight Talk on Investing is a badly needed tonic to the hangover of the bull market of the 1990s. Filled with meaningful guidance for investors from a leading investment luminary, this invaluable resource will help readers make better investment decisions and restore financial faith in themselves, so they can confidently navigate the markets toward their financial goals. Jack Brennan (Wayne, PA) is the Chairman and CEO of The Vanguard Group, the world's second-largest mutual fund company, with $600 billion in assets under management and 15 million shareholder accounts. Mr. Brennan is a frequent guest on financial news programs and is regularly quoted in leading business and personal finance publications, including The Wall Street Journal and The New York Times. In 2000 and 2001, SmartMoney ranked him as one of the most influential individuals in investing. Marta McCave (Wayne, PA) is a senior financial writer for The Vanguard Group and a former journalist. She was a founding member of the national reporting staff of USA Today and was a contributor to a number of newspapers and magazines before joining Vanguard.