Foreword by Stephen Shortell, PhD, Dean of the School of Public Health, University of California Berkeley The ethical behavior of a healthcare organization is the expression of its moral core. This book shows how the integrity and values of professional healthcare administrators contribute to defining and implementing the organization's moral core. Through conceptual and practical tools--including 30 cases--this book provides a new perspective that recognizes that every decision you make and every activity you undertake have the potential to compromise or enhance the moral core of your healthcare organization. Decisions with ethical implications are described and explored through the experiences of thought leaders, scholars, and healthcare executives. The book demonstrates how personal integrity and values affect decision making, including: Understanding an organization's moral core and how it is expressed in the organization's culture and in operations and decisions at all levels Using concepts, resources, and tools that prepare you to sustain and enhance the moral core of the healthcare organization you manage Assessing the ethical and legal frameworks currently relied on by healthcare organizations to preserve this moral core Acknowledging why personal value systems are important and how they are developed by healthcare administrators Exploring the idea of organizational culture and ethical climate and examining what role they have in formulating and maintaining the moral core Learning how to recognize and manage moral distress, which develops when personal values conflict with the culture of the organization Application of the American College of Healthcare Executives competency assessment tool provides a unique learning experience and relates content to the specific elements of this tool. Instructor Resources include PowerPoint slides with discussion questions and teaching tips.

The author offers perspectives that can assist healthcare managers in achieving the highest ethical standards as they face their roles as healthcare providers, employers, and community service organizations. He also examines how to comply with relevant laws and regulations, provide high quality patient care with limited resources, and more.

This book shows how the integrity and values of professional healthcare administrators contribute to defining and implementing the organization's moral core. The thirty cases in this book provide a new perspective that recognizes that every decision you make and every activity you undertake have the potential to compromise or enhance the moral core of your healthcare organization. Topics include: using concepts, resources, and tools that prepare you to sustain and enhance the moral core of the healthcare organization you manage; assessing the ethical and legal frameworks currently relied on by healthcare organizations; why personal value systems are important and how they are developed by healthcare administrators; exploring the idea of organizational culture and ethical climate; and learning how to recognize and manage moral distress, which develops when personal values conflict with the culture of the organization. --

The ethical dimensions of managing healthcare services are often daunting, but the sixth edition of this highly regarded text provides the principles to educate students and guide practitioners as they strive to make the "right" decisions. From historical to contemporary examples, readers learn essential steps to effectively identify and solve ethical problems. More than 75 case studies and vignettes allow opportunities to analyze and apply ethical decision making across a range of care delivery settings and topics, including patient autonomy, end-of-life decisions, consent for treatment, resource allocation, whistle-blowing, confidentiality, and more. An extensive index helps readers locate and explore specific topics. The most comprehensive book on health services ethics, this text is indispensable for education in health services organization and management, strategic planning, finance, marketing, and nursing administration.

The ethical aspects of the operation of healthcare organizations (HCOs) are central to the delivery of health care. Organization Ethics in Health Care begins by assessing the shortcomings of clinical ethics, business ethics, and professional ethics as a basis for solving problems that have emerged in healthcare delivery systems since the advent of managed care. The text focuses on the meaning of the developent of the HCO in our society and what its present status is. The authors point out that moral parameters endorsed by society have guided previous shifts in the relationships among important HCO stakeholders, but that these parameters have been unclear or missing altogether during the past tumultous decade. Finally, they describe the key elements for the successful implementation of a fully functioning healthcare organization ethics program and what it can mean to the institution, its associated clinicians and employees, its patients, and its community. Moving from theory to practical application, this book will serve as an excellent student text, a professional guide, and a reference work.

The recent financial crisis has awakened a renewed sensibility to ethics in business and management, and an increasing interest in a better understanding of how ethics and economics are intertwined. Managers and executives must understand not just the moral value of ethical behaviour, but also how this can strengthen and benefit the organization.

Healthcare managers face a host of difficult decisions every day. Many can be loaded with ethical implications that, if not addressed properly, can evolve into major issues for both the manager and the organization as a whole. This book prepares new and aspiring healthcare managers to make better decisions through a solid grounding in ethics and professionalism. Using a three-part approach to engage students, the authors open each chapter with a case from the field, provide key foundational material related to the ethical or professional dilemma presented, and close with a mini case study and accompanying questions. Rich with cases throughout, the book uses examples that are based on a variety of healthcare settings, including hospitals, physician practices, ambulatory surgery centers, home health agencies, and skilled nursing facilities. --Back cover.