Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone seeking to enhance their ability to resolve conflict and crisis situations must read this book. A great companion to this book, and fantastic opportunity to get certified in Crisis Prevention and Intervention Training can be found at: www.CrisisConsultantGroup.com

"In the wake of school tragedies and the growing concern about creating safe environments for children, teachers, parents, and school personnel, this resource provides practical techniques and guidelines for de-escalating aggression with insight and finesse rather than with force. Andra Medea, an instructor in conflict management and nationally recognized expert, developed the Virtual Tranquilizer, a set of non-contact de-escalation techniques used by psychiatric staff, school administrators, and even court personnel. In this readily accessible book, she explains how to manage aggression from tantrums to mental health issues and school shootings, using anecdotes, research-informed techniques, and, at times, humor. Readers will find the concrete tools they need to create a positive climate in which they recognize signs of building aggression and use practical techniques to head it off: demonstrating that the best way to handle violence is to keep it from happening in the first place."

Conflict is inevitable, but how we react to that conflict directly impacts our relationships. In Don’t Take the Bait to Escalate, readers will be given tools to help them understand the types of reactions that can fan the flames of a problem and those that will lead to restoration. Rooted in scripture, the reader will discover the impact conflict has upon relationships with family members, colleagues, friends, neighbors, and social media followers, and what you can do to restore any damage that may already have occurred. This book is a must-read in our cancel culture society, where conflict is the name of the game.

"This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare facilities. Readers will explore the concepts of aggression (including risk factors), de-escalation, and therapeutic communication. They will also learn how to perform mental status assessments, manage and even prevent aggressive behavior, and practice conflict resolution, and--when faced with individuals with depressive disorders, suicidal ideation, and/or self-injurious behavior (SIB)--engage in crisis intervention. Specific therapeutic interventions for difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, cognitive impairment, anxiety and panic disorders are also covered, as are stress-management techniques to help patients cope, tips for creating a caring and healing environment to stop violence before it starts, and a framework for building a healthcare violence prevention program. Nursing students and healthcare professionals of all educational levels will find this book to be immensely valuable. De-escalation is one of the most valuable skills a healthcare worker can possess. Indeed, all healthcare workers need this vital skill to help ensure their safety in the healthcare environment. It's not uncommon for healthcare professionals to encounter an agitated or aggressive person. How that healthcare worker responds will dictate whether the situation is defused or escalated--perhaps even resulting in physical violence. The goal of this book is to ensure the result is the former--to prevent healthcare violence, and to foster a safe healthcare workplace that benefits all and promotes peace and safety for everyone"--

This practical guide provides a complete picture of how non-physical and physical interventions can be used to manage behaviour and keep children with autism spectrum disorders or emotional, social and behavioural difficulties safe. With clear advice and strategies that can be easily implemented in practice, Steve Brown explores various options and interventions, and explains how professionals can manage the behaviour of children (aged 3-18) in the safest possible way, promoting assertiveness and confidence. He includes a range of de-escalation and behaviour management strategies, information on risk assessments and legalities, advice on how to create safe spaces, insight into non-verbal communication and positive listening, and an honest and open discussion about the important role of physical interventions and positive handling techniques. Providing clarity and insight into this complex subject, this book will allow professionals working with children and young people with ASD or ESBD to use non-physical interventions with confidence and understand the role of physical interventions as a last resort, within a legal framework.

It's time to consider a safer way to deal with the human predators who walk among us. In his third book, Harry Hammer teaches you how to resolve conflict with non-violent de-escalation techniques. You will learn everything you need to know to resolve almost any type of conflict, which left unimpeded could lead to violence of tragedy. You will also learn skills, tactics, techniques and principles that will maximize your chances of staying safe - through the mastery of words.