Cultural differences among members of any group-be it a multinational business team or an international family-are frequently the source of misunderstanding and can lead to conflict. With powerful techniques for resolving or at least reducing conflicts, scholars and teachers from around the globe demystify the intricate and important relationship between conflict and culture. Stories, which are at the heart of the book, come from a wide variety of groups and locations, and they give sound counsel for all kinds of settings: business, law, government, non-governmental agencies, schools, communities and families. Conflict across Cultures is written by a new generation of conflict resolution scholars from four parts of the world: Canada, South Africa, Japan and the US. They describe processes and help build the skills necessary for successful conflict resolution. Here is a new framework for understanding others-a map for making progress through differences that can otherwise overwhelm us. Conflict across Cultures offers hope in countering the view that differences must divide us.

Believing not only that conflict is inevitable in human life but that it is essential and can be quite constructive, Augsburger proposes a shift to an "international" approach in resolving conflict. Augsburger focuses on interpersonal and group conflicts and provides a comparison of conflict patterns within and among various cultures.

Duane Elmer offers a thorough and practical handbook for conflict resolution across Asian, Hispanic, African and Western cultures.

After years of relative neglect, culture is finally receiving due recognition as a key factor in the evolution and resolution of conflicts. Unfortunately, however, when theorists and practitioners of conflict resolution speak of culture, they often understand and use it in a bewildering and unhelpful variety of ways. With sophistication and lucidity, "Culture and Conflict Resolution" exposes these shortcomings and proposes an alternative conception in which culture is seen as dynamic and derivative of individual experience. The book explores divergent theories of social conflict and differing strategies that shape the conduct of diplomacy, and examines the role that culture has (and has not) played in conflict resolution. The author is as forceful in critiquing those who would dismiss or diminish culture s relevance as he is trenchant in advocating conflict resolution approaches that make the most productive use of a coherent concept of culture. In a lively style, Avruch challenges both scholars and practitioners not only to develop a clearer understanding of what culture is, but also to take that understanding and incorporate it into more effective conflict resolution processes."

Since the early 1980s John Paul Lederach has traveled worldwide as a mediation trainer and conflict resolution consultant. Currently the director of the International Conciliation Committee, he has worked with governments, justice departments, youth programs, and other groups in Latin America, the Philippines, Cambodia, as well as Asia and Africa. Lederach blends a special training method in mediation with a tradition derived from his work in development. Throughout the book, he uses anecdote and pertinent experiences to demonstrate his resolution techniques. With an emphasis on the exchange involved in negotiation, Lederach conveys the key to successful conflict resolution: understanding how to guide disputants, transform their conflicts, and launch a process that empowers them.

"In our global society, challenging conflicts abound in personal, business, government, and international settings. Many of these conflicts are complicated by layers of miscommunication, cultural misunderstandings, and completely different ways of looking at the world. These conflicts cannot be solved by goodwill or sincere intentions alone. In our multicultural world, we need new tools to address gaps in communication and understanding and the conflicts that flow from them. This book answers this need in groundbreaking ways that cut through complexity, replacing confusion with clarity." - book jacket.

This volume's central purpose is to provide a clearly written, scholarly exploration of cultural variation regarding conflict resolution and in so doing, highlight certain alternatives to violence. It presents an interdisciplinary examination of how conflicts are perceived and handled in a variety of cultural settings. Drawing on data and models from anthropology, psychology, and political science, the chapters analyze conflict resolution across the societal spectrum, including cases from Western and non-Western traditions, complex and tribal societies, and violent and non-violent cultures. While demonstrating the extremely important impact of culture on conflict resolution processes, the book does not solely emphasize cultural specificity. Rather--through introductory chapters, section introductions, and a concluding chapter--the volume editors draw attention to cross-cultural patterns in an attempt to further the search for more general conflict principles. An explicit message throughout the book is that alternatives to violence exist. The volume demonstrates that at various levels--from the interpersonal to the international-- conflicts can be handled in ways that cause far less pain and destruction than violence. Chapters by psychologists discuss social and cognitive processes for facilitating the learning of alternatives to violence among children and youth. Anthropology contributors explore mechanisms for dealing with social conflict which allow some cultures to remain relatively peaceful and consider implications of their work for reducing violence in other societies. Chapters by former President of Costa Rica, Oscar Arias, and by political scientists examine how non-violent political solutions can be employed as alternatives to warfare and violent resistence.