This revised and expanded edition of a benchmark collection compares how civil services around the world have adapted to cope with managing public services in the 21st century. The volume provides insights into multi-level governance, juridification and issues of efficiency and responsiveness as well as exploring the impact of fiscal austerity.

'This Handbook on civil service systems is truly international and comparative. It covers and compares countries from all continents. It also connects historical (Weberian) legacies to contemporary challenges such as coordination, the hollow state, and trust. Massey's Handbook does not avoid difficult issues for civil service systems such as ruined reforms, fiscal retrenchment, and cultural and political system shocks. Therefore this book is exceptionally rich and stimulating.' Geert Bouckaert, Katholieke Universiteit Leuven, Belgium While there is no universally accepted definition of civil servant and civil service, this authoritative and informative Handbook compares and contrasts various approaches to organising the structure and activities of different civil service systems. Underpinning theories and frameworks provide a disciplinary perspective from which to explore recurring topics and themes, and international comparisons are made via case studies from Africa, Asia, Australasia, Europe, and North and South America. The expert contributors consider the historical and theoretical context of public administration and public sector management, encompassing issues such as the Weberian legacy, joined-up government and the hollowed-out state thesis. The debate between Anglo-American influenced systems versus the continental European approach to organising the civil service is also addressed.

The role and position of the civil service as core actors in the public sector has been seriously questioned in recent years. This volume provides a comparative study of civil service systems in Asia, Western Europe and Africa. The cast of international contributors provide new insights.

This revised and expanded edition of a benchmark collection compares how civil services around the world have adapted to cope with managing public services in the 21st century. The volume provides insights into multi-level governance, juridification and issues of efficiency and responsiveness as well as exploring the impact of fiscal austerity.

The authors of this book contend that the civil service system, which was devised to create a uniform process for recruiting high-quality workers to government, is no longer uniform or a system. Nor does it help government find and retain the workers it needs to build a government that works. The current civil service system was designed for a government in which federal agencies directly delivered most public services. But over the last generation, privatization and devolution have increased the number and importance of government's partnerships with private companies, nonprofit organizations, and state and local governments. Government workers today spend much of their time managing these partnerships, not delivering services, and this trend will only accelerate in the future. The authors contend that the current system poorly develops government workers who can effectively manage these partnerships, resulting too often in a gap between promise and performance. This short, lively, and bipartisan volume, authored by the nation's leading experts on government management, describes what the government of the future will look like, what it will need to work well, and how in particular the nation can build the next generation of workers required to lead it.

Scholars of public administration, economics, and political science, most from the region but some from western Europe and the US, describe the emerging civil service systems in nine countries, revealing the patterns that are developing during transition. They apply the methodological framework developed by the Civil Service Research Consortium to each country, providing a high degree of coherence that facilitates comparative analysis. They consider such aspects as the history of the system, internal labor markets, public opinion, relations between politicians and administrators, and civil service reform and development. They also take into account outside factors such as the possibility of joining the European Union. Annotation copyrighted by Book News, Inc., Portland, OR