New to this third edition is an expanded leadership chapter - most leaders fail because they have no idea how to create a vision and strategy for their team or business plans for their offerings, and so this chapter following leadership will explore “Vision, strategy and plans”. Everything you’ve ever wanted to know about management – but were afraid to ask. The third edition of this book is a refreshingly honest and practical guide to the best managerial practice. Designed to give you a head start over those learning just from experience, this book contains an invaluable mixture of generally agreed best practice and real-life experience of others to provide the tools, tactics and techniques for every situation, to help you achieve brilliant management results. Most management books are theoretical, strategic or task-focused – this is different: fundamental principles of successful management are told in a refreshingly short readable way.

'Brilliant Manager' is designed to give you a head start over those learning just from experience. It contains an invaluable mixture of generally agreed best practice and the experience of others to provide tools, tactics and techniques for every situation.

Every manager wants to be brilliant, successful and respected, and to do the right thing in the right situation. Now in its 3rd Edition, How to be a Brilliant Manager is the perfect book to show you how to achieve all of this and more. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

With NLP you can achieve even greater success as a manager. Whether you need to improve your communication, develop your strategic planning or nurture your creative thinking, NLP gives you the tools to dramatically improve your performance as a manager or a leader. NLP has been used for years to help busy managers and leaders all over the world boost their communication skills and get the best out of their teams, time after time. Now it’s your turn to discover the most effective tool for managers on the planet. Inside you’ll discover how to: ̈ Develop trust, rapport and credibility with your team and clients ̈ Handle every managerial challenge effectively ̈ Develop long-lasting relationships that will take you and your team from strength to strength Now in its third edition How to Manage with NLP contains all the background, concepts and techniques you’ll ever need along with practical exercises to ensure you get develop a thorough grounding and understanding. Are you ready to be amazed and amazing? Read on! “This is a ‘must have’ book for any leader interested in improving their capabilities in engaging with people, teambuilding and managing change.” David R. Steele, Managing Director, International Paper Ireland “David Molden is a master of both NLP and management.” Wyatt Woodsmall PhD, The National Training Institute for NLP “An amazing array of essential topics with plenty of practical examples and applications of NLP to management and business.” Marvin Oka, NLP Master Trainer, The International NLP Trainers Association

Draws on extensive historical and contemporary sources to provide definitions for terms from their earliest appearances, in a latest edition that has been expanded to include more than 18,000 entries.

Linked to an online resource centre and instructor's DVD, this textbook introduces the basic principles of marketing. It includes numerous contemporary case studies, chapter summaries and review questions.