Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.

A collection of letters between J.M. Whistler and the editor, Harry Quilter, Oscar Wilde et al.

'This is mindful activism . . . thought-out, strategic and engaging' Guardian 'I love what Sarah does! It's quiet activism for everyone including introverts' Jon Ronson 'Sarah Corbett mixes an A-grade mind with astonishing creativity and emotional awareness' Lucy Siegle If we want a world that is beautiful, kind and fair, shouldn't our activism be beautiful, kind and fair? **Award-winning campaigner and founder of the global Craftivist Collective Sarah Corbett shows how to respond to injustice not with apathy or aggression, but with gentle, effective protest. This is a manifesto – for a more respectful and contemplative activism; for conversation and collaboration where too often these is division and conflict; for using craft to engage, empower and encourage us all to be the change we wish to see in the world. Sarah's craftivism has helped change laws and business policies as well as hearts and minds; here, with thoughtful principles and practical examples, she shows that quiet action can speak as powerfully as the loudest voice.