Competent companies are good at what they do. But it’s when knowledge challenges generally held beliefs and when expertise challenges authority, that companies are put to the test – whether they can learn and change or whether they cannot. The Competent Company provides a series of insights about professional competence, knowledge and expertise as well as organizational learning, knowledge management and mission delivery.

Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. This essential companion to the DSM uniquely integrates intersectionality and resilience that helps mental health practitioners assess clients from a strength-based perspective. The third edition expands the section on neurocognitive disorders to include traumatic brain injury, includes more information on assessment and treatment of common childhood disorders, and brings a new focus on the impact of today’s culture wars and their impact on mental health professionals, policy, and clients Also new to the third edition is an emphasis on meta-analysis literature and a module on wellbeing discussing neuroscience and wellness concepts in relation to a strengths-based approach to diagnosis. By demonstrating how to practically integrate diversity and intersectionality into the diagnostic process rather than limiting assessment to a purely problem-focused diagnostic label, this successful textbook strengthens the DSM for social workers and other mental health practitioners by promoting the inclusion of intersectionality, resiliency, culture, spirituality, and community into practice. It includes multiple case studies featuring complex, real life scenarios that offer a greater depth of learning by demonstrating how a strength-based assessment of the whole person can lead to more effective and successful treatment. Discussion questions promote critical thinking, key points in each chapter highlight and reinforce important concepts, and abundant web resources encourage additional study. The book also includes a robust instructor package. Purchase of the print edition includes access to Ebook format. New to the Third Edition: Adds traumatic brain injury to neurocognitive disorders section Expands information on treatment of common childhood disorders Emphasizes meta-analysis literature Discusses neuroscience and wellness concepts in relation to a strengths-based approach to diagnosis Focuses on wellness and health care delivery in the context of today’s culture wars Key Features: Delivers a unique formulation integrating intersectionality and resilience to provide strengths-based assessment and treatment Demonstrates the rationale for strengths-based DSM practice Includes real-life case scenarios for complex problem-solving Uses a standard format for each disorder for quick access to information Reviews key literature on disorders and evidence-based best practices Provides classroom questions and activities to foster critical thinking Identifies professional and scholarly activities to promote increased effectiveness in diagnosis

This book wants to promote the art of working with ideas and inspire organizations to find new and better ways of becoming more creative and better manage innovation. The front end of innovation is fuzzy. It’s right there where fuzzy — but potentially great — ideas thrive. Innovative organizations know that and they keep the front end fuzzy, while experimenting, learning and maybe even playing.

This book discusses the 12 domains of culturally competent care and examines how they apply to all ethnic groups. Highlights specific instructions, guidelines, tips, warnings, intervention strategies and approaches.

Competence does not speak for itself! You can't simply display it; you have to draw people's attention to it. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. Nasher offers the example of Joshua Bell, possibly the world's most famous violinist. In January 2007, at rush hour, he stepped into a Washington, DC, subway station, dressed like any street busker, and began to play a $4,000,000 Stradivarius. It was part of an experiment staged by a journalist of the Washington Post, who expected Bell's skill alone to attract an immense, awed crowd. But Bell was generally ignored, and when he stopped, nobody applauded. He made $34.17. The good news is that you don't have to accept obscurity: you can positively affect others' perception of your talent. Whether you're looking for work, giving an important presentation, seeking clients or customers for your business, or vying for a promotion, Nasher explains how to use techniques such as expectation management, verbal and nonverbal communication, the Halo Effect, competence framing, and the power of nonconformity to gain control of how others perceive you. Competence is the most highly valued professional trait. But it's not enough to be competent, you have to convey your competence. With Nasher's help you can showcase your expertise, receive the recognition you deserve, and achieve lasting success.

The Practitioner's Handbook on International Arbitration and Mediation, 3rd Edition is a unique work with each chapter written by a well-known practitioner and expert in the field. It covers each step of the international arbitration and mediation process and offers separate chapters that summarize the laws of leading arbitral venues. This Handbook is intended to make the reader into a better practitioner or arbitrator/mediator. Moreover, each chapter has been written to provide practical advice and guidance. Unlike many works with multiple authors, this work is not simply a collection of essays on a general subject. This book is a unified work with cross references among the chapters and a consistent format throughout. The Practitioner's Handbook is divided into three parts. Part One describes in detail each step of the international arbitration process and offers tips. Part Two deals with each step and facet of an international mediation. Each of these chapters is filled with Practitioners’ Expert Commentary. Part Three summarizes the laws of leading arbitral jurisdictions, like Hong Kong, England, Switzerland, and France. These chapters give you detailed guidance on the laws governing international arbitration in that particular jurisdiction. As a result, the chapters in Part Three are a bit more technical as the authors realized that the reader would need citations to and commentary on the local arbitration statutes and rules. The CD ROM that accompanies this Work contains relevant original source material that is germane to the text. A review of the table of contents of the material contained on the CD ROM will acquaint you with the range of material covered.