Managing telecom expenses is not easy; what’s more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly. This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes. This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organization’s future and plot a path that can help you enhance the quality of your telecom expenses management .

This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions

Telecom Expense Management (TEM) is a specialty financial discipline involving the application of systematic analysis to telecom service orders, inventory, bills regarding telecom services. This book is your ultimate resource for Telecom Expense Management (TEM). Here you will find the most up-to-date information, analysis, background and everything you need to know. In easy to read chapters, with extensive references and links to get you to know all there is to know about Telecom Expense Management (TEM) right away, covering: Telecom Expense Management (TEM), Audit (telecommunication), Automatic Message Accounting, Average call duration, Average margin per user, Average revenue per user, Bit Stream Access, Bypass (telecommunications), Call accounting, Call detail record, Call volume (telecommunications), CardEx, Carrier Pre-Selection, Customer proprietary network information, Effects of communication technology on local communities, Fonview, Individual communication services and tariffs, Least-cost routing, Lec billing, Harvey J. Levin, Local-loop unbundling, LRIC, Mobinomics, Packet Clearing House, Postal, telegraph and telephone service, Premium-rate telephone number, Prepaid mobile phone, Prepaid telephone calls, Quadruple play, Real Time Charging, Rechargeable calling card, Revenue assurance, Sub-loop unbundling, Telecommunications billing, Telecommunications mediation, Telecommunications rating, Telecommunications tariff, Telephone card, Telephone token, Test call generator, Traffic pumping, Unbundled access, Unbundled Network Element, Wireline incumbent, Expense, Accretion expense, Bad debt, Business overhead expense disability insurance, Expense account, Expense management, Expense Ratio, Expenses versus Capital Expenditures, Freight expense, Interest expense, Momentem, Non-Cash Expense, Operating expense, Payroll, Stock option expensing, Tax expense, Total Expense Ratio This book explains in-depth the real drivers and workings of Telecom Expense Management (TEM). It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Telecom Expense Management (TEM) with the objectivity of experienced professionals.

This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions to identify possible errors or optimization opportunities, the book details what steps need to be taken to secure the associated recoveries or service changes, including contact and phone numbers. In addition, their contract negotiation tips could save your organization dollars up front by providing information you need at the bargaining table. This important tool is a must-have for all information technology professionals. ;

Learn how you can save your organization 50% on telecom, and increase service levels. Are you responsible for your company's telecom spending? Would you and your company benefit from lower costs and better service? Do you want to keep your vendors or switch? Are you under contract, or looking to re-negotiate? This book is here to help.Discover the principles and the step by step methods for managing spending on wireless, landline, voice, and data services. You will learn how to unlock hidden savings in piles of complex bills and multi-location, multi-vendor budgets. You can use these techniques to handle large and small numbers of bills, locations, and services. Standard spreadsheet applications can be used, no custom or expensive software is needed to provide basic telecom expense management as well as automation and reporting.You'll learn to discover what you don't know you don't know. You'll be able to achieve zero based budgeting.Learn how to:Find savings by eliminating billing errors, removing unused services, consolidating underused services, and negotiating fair market rates or better.Align spending to your contracts, business needs, and the marketplace.Look like a hero saving 20% to 60% in complex multi-vendor, multi-location $100,000 a year, or more, telecom budgets.This book also includes:An explanation of how billing errors aren't the biggest problem.Clear checklists showing you the steps to savings.The 57 different things you must do to fully optimize telecom costs.The 102 different things you need to watch out for in contracts. About the author: Anders D. MikkelsenAnders is the founder of Berlin Pacific, a Telecom Expense Management consulting firm. He has over 20 years of professional experience in IT, Telecom, and Vendor Management, helping companies improve performance through implementing solutions that lower costs and solve business problems. A native of Princeton, New Jersey, and a graduate of Colgate University, he lives in New York City.www.berlinpacific.comBook Includes:A detailed "Step by Step Guide to Managing Telecom Costs" for both wireless and landline telecom.As well as bonus materials:Top 7 Ways to Overpay Your VendorsThe Truth about Managing Telecom CostsTop Myths about Managing Telecom CostsContinual Improvement Best Practices for Telecom Expense ManagementTelecom Expense Management Self AssessmentIT Financial MetricsThoughts on the Future and Cloud ComputingAdvice on Vendor ManagementVolume Commitment Telecom Agreements With a Focus on AT&T's MARC Contracts and YouHosted VoIP Contracts with a Focus on How to Protect YourselfThe SLA - Service Level AgreementWhy Does Anyone Need a Telecom Expense Manager?Optimizing Spending on Services

This work is a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. It sifts through all the technical jargon, and offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. This reference enables professionals to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services. It explains the way in which the providers of telecommunications services interwork and compete, focusing on pricing structures and options. Each section contains cost management advice, explains the technologies and service offerings of the carriers, and illustrates complex concepts with case studies of companies in today's marketplace.