“[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA Because some people are beyond difficult... Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do • How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.

"Finally! The book that helps you deal with irrational, impossible people." -Oprah's Book Club 2.0 Because some people are beyond difficult... Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all-the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy-to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do * How instinctive responses can exacerbate the situation-and what to do instead * When to confront a problem and when to walk away * How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll * And much more You can't reason with unreasonable people-but you can reach them. This powerful and practical book shows you how.

Explains how to reduce ridiculous communication so that verbal behavior will not be an excessive burden.

Thats right, regardless of what anyone says, Talking To Yourself Is Not Crazy, especially when you do it on purpose, as an instrument to bolster your confidence and strengthen your ability for peak performance. Self-talk is what you think and say about yourself, both in your head and aloud, each and every morning of your life and throughout the day. It is a method of helping you to feel good about yourself, to pepper your subconscious mind with thoughts and emotions that you want to embed, so that when the time comes you can reference and express them with sincerity and conviction. The self-talk that I am speaking about in this book is the talk you use to either simply program your brain to attract what it is that you want to create in your life or to overcome adversity and turn your thinking process around to something more productive.

So much theology is confusing and intimidating. The concepts themselves are given weighty-sounding names, such as incarnation and justification, and the explanations of the concepts sometimes can be more confusing than the names. Ê Captivating, entertaining, and highly informative,ÊCrazy TalkÊhelps readers navigate their way through that complexity and offers a vocabulary that dares (and equips!) its readers to embrace their own faith in a new, well-informed way. Ê The purpose ofÊCrazy Talk,Êsays editor Rolf A. Jacobson, is to render the heart of our Christian theology in a form that is accessible and appealing to everyone. The format of the book is similar to that of a dictionary of theological terms, but with a twist of humor! Each entry includes the name of the theological term, an ironic definition of the term, and a short humorous essay offering a fuller explanation of the term. In making the term understandable, Jacobson concentrates on the big theological issue that is at stake in the term and why it matters. Ê This revised and expanded edition includes new and expanded entries and all new images.

Reveals how companies like GE and Burberry have broken the corporate mould, and introduces us to entrepreneurs like Leila Velez, who started a multi-million hair-care company from her kitchen sink in Rio.

An average day in the life of a psychologist can be a frenetic one. A 9 a.m. appointment to help a woman manage a husband who won't take out the garbage quickly shifts to a session with a convicted rapist at 10 a.m. After talking with a child an hour later about his fears of school, the psychologist meets his therapist to deal with his own fears, followed by lunch with a socially-phobic colleague who's already had four martinis by 1 p.m. And it's only Monday. At turns hilarious and heartbreaking, thoughtful and irreverent, Crazy is the incredibly honest and insightful story of how one mental health professional deals with his own personal problems and those of the people he treats. Part exposé, part memoir, it reveals what therapists really think about their profession, their colleagues, their patients, and their own lives.