"Roger Hennessey has written a wonderfully warm and readable book about the importance of a relationship-based approach to social work practice. It is full of wisdom, humanity, and commonsense. The book is rich with examples and exercises. You know that you are in the hands of an expert whose skill, experience and understanding shine and reassure on every page." Professor David Howe, School of Social work and Psychology, University of East Anglia Human relationships lie at the very heart of social work practice, and an understanding of their importance is a crucial aspect of training. This book considers the place of relationships in current practice and explores the ways in which social workers can use relationship skills to achieve the best possible outcomes for their clients. The book also offers a unique discussion of the social worker′s relationship with him or herself, arguing that self-awareness is as essential to good practice as an emotional understanding of the other. In doing so, the book promotes a new model for relationship-based social work, which emphasises the importance of both the inter- and intrapersonal. Opening with an introduction to the theoretical bases of the relationship-based model, the book then focuses on their direct application to social work practice. Key topics include: -Self-awareness and using oneself -Knowing the other person -Sustaining oneself -The ethics of relationship-based social work -Internalising knowledge, skills and values Using reflective exercises and case studies, the book encourages students to relate the tools they have learnt to practice scenarios from the real world, and is essential reading for all qualifying social work students.

This comprehensive guide to relationship-based practice in social work communicates the theory using illustrative case studies and offers a model for practice. Updated and expanded, it now includes increased coverage of anti-oppressive and diversity issues, service user perspectives and systemic approaches in social work. The book explores the ranges of emotions that practitioners may encounter with service users, and covers working in both short-term and long-term professional relationships. It also outlines key skills, such as how to establish rapport, and explores systemic issues, such as building appropriate support systems for practice, management and leadership.

"Roger Hennessey has written a wonderfully warm and readable book about the importance of a relationship-based approach to social work practice. It is full of wisdom, humanity, and commonsense. The book is rich with examples and exercises. You know that you are in the hands of an expert whose skill, experience and understanding shine and reassure on every page." Professor David Howe, School of Social work and Psychology, University of East Anglia Human relationships lie at the very heart of social work practice, and an understanding of their importance is a crucial aspect of training. This book considers the place of relationships in current practice and explores the ways in which social workers can use relationship skills to achieve the best possible outcomes for their clients. The book also offers a unique discussion of the social worker′s relationship with him or herself, arguing that self-awareness is as essential to good practice as an emotional understanding of the other. In doing so, the book promotes a new model for relationship-based social work, which emphasises the importance of both the inter- and intrapersonal. Opening with an introduction to the theoretical bases of the relationship-based model, the book then focuses on their direct application to social work practice. Key topics include: -Self-awareness and using oneself -Knowing the other person -Sustaining oneself -The ethics of relationship-based social work -Internalising knowledge, skills and values Using reflective exercises and case studies, the book encourages students to relate the tools they have learnt to practice scenarios from the real world, and is essential reading for all qualifying social work students.

"Specifically dedicated to the skills that social workers need to advance community practice, this creative book is long overdue. Grounded in the wisdom and evidence of well-honed interpersonal social work skills...Donna Hardina's new text takes community practice to a higher level than ever before developed in book form; indeed she displays the most thorough understanding of research on community practice that I have read in any community practice text."--Journal of Teaching in Social Work Community organization has been a major component of social work practice since the late 19th century. It requires a diverse set of abilities, interpersonal skills being among the most important. This textbook describes the essential interpersonal skills that social workers need in community practice and helps students cultivate them. Drawing from empirical literature on community social work practice and the authorís own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. For clarity and ease of use, the author employs a framework drawn from a variety of community practice models, including social action and social planning, transformative/popular education and community development approaches, and multicultural and feminist approaches. The text is linked to the competencies outlined in the Council of Social Work Educationís (2008) Educational Policy and Accreditation Standards (EPAS), as well as ethics and values identified in the National Association of Social Workersí (NASW) Code of Ethics, and the International Federation of Social Workersí statement of ethical principles. Most chapters begin with a quote from a community organizer explaining how interpersonal skills are used in practice, and student exercises conclude each chapter. The text also addresses other important skills such as legislative advocacy, lobbying, and supervision. Key Features: Describes the essential skills social workers need in community practice and how to acquire them Includes examples of specific applications drawn from empirical literature and the authorís experience working with community organizers Grounded in social justice, strengths-based, and human rights perspectives Linked to competencies outlined in EPAS and values identified in the NASW Code of Ethics Based on a variety of community practice models

Relationships and communication are the foundation of good social work practice. This book offers a new model, drawn from research and practical experience, which describes how to carry out effective relationship-based social work. Doing Relationship-Based Social Work provides a refreshing and realistic approach to social work practice. The model itself is built around four stages: engagement, negotiation, enabling change and valuing endings. Underpinned by motivational interviewing techniques, strengths focused practice, emotional intelligence and empowerment, the approach is supported by case examples and explanations of the importance of relationships at each stage. Informative and practical, this book will be an invaluable text for undergraduate and postgraduate social work students as well as all social work and allied professionals committed to enabling positive change.

A step-by-step guide to developing effective communication skills with a diverse range of service users and professionals.

This practical book enables students to develop key counselling skills that can help to enhance their practice and help to place the service-user at the centre of the decision making process. Relationship building will be a key area of the text and relevant counselling skills for achieving this in social work settings such as empathic responding will be illustrated in detail together with examples of dialogue and analysis of interventions. The role and importance of self-awareness will be discussed together with various exercises to develop the readers′ own knowledge of themselves.