Healthcare professionals and their organisations are subject to growing pressures, including regular reviews and reorganisations, coping with the impact of an aging population, financial pressures, shrinking of career prospects and enhanced expectations of what a healthcare system can do. This practical guide has been written specifically for individuals who are experiencing anxieties engendered by working in healthcare. It examines the reasons why healthcare organisations are susceptible to these difficulties and considers the possible causes of such stress.

If people and organisations in healthcare cannot care for themselves, how can they care for the populations and communities they exist to serve? Healthcare professionals and their organisations are subject to growing pressures, including regular reviews and reorganisations, coping with the impact of an aging population, financial pressures, shrinking of career prospects and enhanced expectations of what a healthcare system can do - all within a fierce media spotlight. Many healthcare staff also experience physical and psychological stress caused by long working hours. This practical guide has been written specifically for individuals who are experiencing anxieties engendered by working in healthcare. It examines the reasons why healthcare organisations are susceptible to these difficulties and considers the possible causes of such stress. By adopting a workbook format it suggests practical ways personal resilience can be developed and enhanced, and offers tools to stimulate thought and assist this process. Human resource managers, counsellors, training and development professionals, coaches, mentors and leadership consultants within healthcare organisations will also find this workbook enlightening.

This useful resource gives you the knowledge, tools, and encouragement you need to embark on your journey to becoming a hardier, more successful person. More than experience or training, resilience in the face of stressful situations and rapid changes determines whether you ultimately succeed or fail in the workplace. It allows you to thrive even in tumultuous conditions, to turn potential disasters into growth opportunities. The good news for the legions of other workers who become overwhelmed by stress is that resilience in the face of life’s problems is not an inborn personality trait, but a set of skills and attitudes that you can learn and develop. Packed with insightful examples, case studies, and self-assessment tools, Resilience at Work explains how to: Approach change as a meaningful challenge no matter how stressful the circumstances, and stay committed to your work, rather than detaching and giving up. Gain control by understanding the upside and the downside of change, and take actions to influence beneficial outcomes. Turn stressful changes to your advantage and map out sound problem-solving strategies. Resolve ongoing conflicts and build an environment of assistance and encouragement between you and your coworkers. Decrease feelings of isolation and powerlessness by understanding the 3Cs that give you the ability to thrive amid disruptive changes: commitment, control, and challenge. Reorganization, downsizing, mergers, budget pressures, transfers, job insecurity, and more are producing today’s unpredictable, pressure-cooker conditions, and making it harder for less resilient people to achieve the success they deserve. Resilience at Work supplies insights and strategies you can use to combat your fear of change and uncover the opportunities that can be found in even the most stressful situations.

How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work of: Daniel Goleman Jeffrey A. Sonnenfeld Shawn Achor This collection of articles includes “How Resilience Works,” by Diane Coutu; “Resilience for the Rest of Us,” by Daniel Goleman; “How to Evaluate, Manage, and Strengthen Your Resilience,” by David Kopans; “Find the Coaching in Criticism,” by Sheila Heen and Douglas Stone; “Firing Back: How Great Leaders Rebound After Career Disasters,” by Jeffrey A. Sonnenfeld and Andrew J. Ward; and “Resilience Is About How You Recharge, Not How You Endure,” by Shawn Achor and Michelle Gielan. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

It's the quintessential buzz word of modern life. It hangs on everyone's lips from the first miles of the morning commute until the screeching alarm clock starts yet another day. Countless articles and studies tell the same story: lives controlled by unmanaged stress end early and none too well. This book describes a simple, straightforward method readers can learn and practice to literally transform stress by shifting the heart's own rhythms. At the core of the HeartMath method of emotional regulation is the idea that, by focusing on positive feelings such as appreciation, care, or compassion, anyone can create dramatic changes in his or her heart rhythms. These changes precipitate a series of neural, hormonal, and biochemical events that dissipate stress and anger and lead to greater well-being. The benefits from using this system are remarkable and far-reaching: blood pressure drops, stress hormone levels fall, immune system activity increases, and anti-aging hormone levels rise. Through its interactive learning system, this book teaches readers to use the HeartMath method, enabling them to see and experience in real time how thoughts and emotions affect their heart rhythms. It teaches them how to engage their hearts to bring emotion, body, and mind into balance, and helps them stay in a zone of focused clarity, optimal health, and high performance. Changes brought about through this method are fast-acting and long-lasting, the perfect antidote to our chaotic and fast-paced lives. HeartMath is a registered trademark of the Institute of HeartMath.

ABC of Clinical Resilience ABC of Clinical Resilience For the healthcare professional, clinical resilience is about reconnecting with those stirrings which first motivated us to spend a career in the service of others. It is about recovering and maintaining the ???joy of practice??? which nourishes and satisfies our curiosity about the uniqueness of every person in our care. Being a resilient practitioner is essential for our personal wellbeing and also for the safety of our patients, who depend on our ability to optimise our physical and cognitive performance. Yet many healthcare professionals report experiencing burnout. ABC of Clinical Resilience summarises current evidence on how cognitive performance and wellbeing of healthcare professionals are affected by the emotional context of providing care and the organisational culture of working environments. As well as considering impacts of individuals and teams, we also consider how resilience can be recovered for the benefit of everyone. Topics include: The emotional impact of working in healthcare Resilience and cognitive performance Practicing self-care The physiology of resilience Intelligent kindness Kindness in teams Resilience in practice Organisational kindness Teaching resilience Perfect for both novice and experienced healthcare professionals, including those working in mental health, ABC of Clinical Resilience will also earn a place in the libraries of professionals who treat healthcare workers and readers interested in the psychology and prevention of burnout, vicarious trauma, and moral injury. About the ABC series The ABC series has been designed to help you access information quickly and deliver the best patient care, and remains an essential reference tool for GPs, junior doctors, medical students and healthcare professionals. Now offering over 80 titles, this extensive series provides you with a quick and dependable reference on a range of topics in all the major specialties. The ABC series is the essential and dependable source of up-to-date information for all practitioners and students in primary healthcare. To receive automatic updates on books and journals in your specialty, join our email list. Sign up today at www.wiley.com/email

The nursing profession is under pressure. Financial demands, student debt, the target culture, political scrutiny in the wake of major care scandals and increasing workloads are all taking their toll on professional morale and performance. This timely book considers the meaning of resilience in this adverse context and explains why measures to preserve individual nurses’ and students’ well-being are flawed if they don’t take into account wider political and organizational perspectives. Arguing that healthcare can be thought about and experienced differently, this book: provides a summary of the latest research on resilience, explaining its relevance and also limitations for nurses; considers debates about compassion and highlights the effects of policy agendas on nurse education and nursing work; re-evaluates nursing’s professional identity, including where nursing has come from and the effects of class, gender and race on its powerbase; assesses the role of politics and social media, both in driving change and feeding resistance; and introduces the idea of critical resilience as a complete framework for resisting bullying and fostering survival and change in the nursing workforce. Direct, upbeat, at times provocative and witty, this agenda-setting book enables nurses to understand why they feel the way they do. It also lists what opportunities are available to them to change, resist and survive in what has become a complex, challenging – if still deeply rewarding – line of work.