This book looks at how the physical environment of work shapes organizational behaviour, demonstrating that our physical surroundings at work can have a big influence on employee productivity, performance and wellbeing. Drawing upon the latest research, Organizational Behaviour and the Physical Environment provides comprehensive coverage of the different aspects of the physical environment at work – the buildings, furnishings, equipment, lighting, air quality and their configurations. From theories of psychological ownership and work design, to cultural issues and technology in the workplace, its international range of contributors provide voices from Australasia, North America, Europe and the Middle East. This book will be invaluable supplementary reading for advanced students, researchers and practitioners across the fields of organizational behaviour, HRM, organizational and environmental psychology, and workspace design.

This book looks at how the physical environment of work shapes organizational behaviour, demonstrating that our physical surroundings at work can have a big influence on employee productivity, performance and wellbeing. Drawing upon the latest research, Organizational Behaviour and the Physical Environment provides comprehensive coverage of the different aspects of the physical environment at work – the buildings, furnishings, equipment, lighting, air quality and their configurations. From theories of psychological ownership and work design, to cultural issues and technology in the workplace, its international range of contributors provide voices from Australasia, North America, Europe and the Middle East. This book will be invaluable supplementary reading for advanced students, researchers and practitioners across the fields of organizational behaviour, HRM, organizational and environmental psychology, and workspace design.

Environmental and Architectural Psychology: The Basics is a jargon-free and accessible introduction to the relationship between people and their natural and built environment. Exploring everything from the effectiveness of open plan offices to how people respond to life-threatening disasters, the book addresses issues around sustainability, climate change, and behaviour, and is grounded in theory and ideas drawn from psychology, geography, and architecture. Author Ian Donald introduces both the theoretical underpinnings and the applications of environment-behaviour research to solving real world problems, encouraging readers to reflect on the role of design and policy in shaping the environments in which they live and work. With chapters considering the impact of environment on identity, wellbeing, crime, and spatial behaviour, Donald shows us not only how people shape and affect the environment, but also in turn how the environment shapes and affects people’s thoughts, feelings, and behaviours. Addressing some of the most important questions of our time, including how behaviour drives climate change, and what we can do about it, this is the ideal book for anyone interested in the interactions between architecture, the environment, and psychology.

Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisions. The diagnostic process is a complex, collaborative activity that involves clinical reasoning and information gathering to determine a patient's health problem. According to Improving Diagnosis in Health Care, diagnostic errors-inaccurate or delayed diagnoses-persist throughout all settings of care and continue to harm an unacceptable number of patients. It is likely that most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences. Diagnostic errors may cause harm to patients by preventing or delaying appropriate treatment, providing unnecessary or harmful treatment, or resulting in psychological or financial repercussions. The committee concluded that improving the diagnostic process is not only possible, but also represents a moral, professional, and public health imperative. Improving Diagnosis in Health Care, a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001), finds that diagnosis-and, in particular, the occurrence of diagnostic errorsâ€"has been largely unappreciated in efforts to improve the quality and safety of health care. Without a dedicated focus on improving diagnosis, diagnostic errors will likely worsen as the delivery of health care and the diagnostic process continue to increase in complexity. Just as the diagnostic process is a collaborative activity, improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researchers, and policy makers. The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety.

The management of organizational behavior is a critically important source of competitive advantage in today’s organizations. Every organization’s members share a constellation of skills, abilities, and motivations that differentiates it from every other firm. To gain advantage, managers must be able to capitalize on these individual differences as jobs are designed, teams are formed, work is structured, and change is facilitated. This textbook, now in its second edition, provides its readers with the knowledge required to succeed as managers under these circumstances. In this book, John Wagner and John Hollenbeck make the key connection between theory and practice to help students excel as managers charged with the task of securing competitive advantage. They present students with a variety of helpful learning tools, including: Coverage of the full spectrum of organizational behavior topics Managerial models that are based in many instances on hundreds of research studies and decades of management practice Introductory mini-cases and current examples throughout the the text to help students contextualize organizational behavior theory and understand its application in today's business world The ideal book for undergraduate and graduate students of organizational behavior, Organizational Behavior: Securing Competitive Advantage is written to motivate exceptional student performance and contribute to their lasting managerial success.

This timely book focuses on an overview of the fundamentals behind high-performance workplaces underpinning occupants’ satisfaction, health, and productivity. To this end, it covers human, environmental, and organisational aspects proven to be of great relevance to the design of high-performance workplaces. Perhaps most significantly it looks at these characteristics both before and after the start of the COVID-19 pandemic. From the exodus from private offices to the rise of open-plan workplaces, where, how and when people work was changing rapidly pre-COVID. Post-COVID, pandemic-imposed restrictions banished workers from offices into their homes fast, leaving organisation scrambling to keep workers functioning away from HQ. After the immediate shockwaves set by the pandemic, workers and organisations have had the time to learn about positives and negative aspects of remote working with the vast majority now questioning the need to go back to HQ and the purpose of offices. In this book, the contributors share and discuss lessons learned from research conducted in workplaces pre- and post-2020 with a view of providing a clear picture about what high-performance workplaces are about, including the key drivers behind workers’ satisfaction, health, and productivity. This handbook builds on a programme of applied research conducted in workplaces led by the editors over the last decade which is aimed at understanding the synergies between the design, performance, and experience of spaces. It examines ergonomics, biophilic design, acoustics, indoor air quality, thermal comfort, diversity, leadership, psychological safety, culture, and much more. Research findings are presented side-by-side with case studies selected from the research database led by the editors. Industry experts add to the academic voice, reinforcing the authenticity of this book and its relevance to other stakeholders found outside the academic arena, including the property and design industry, students, government, and the community in general.