Research shows that high-performing organisations focus on diversity and inclusion (D&I). In any workplace, it is important to both understand and recognise the benefits that having a D&I workforce provides. It is integral to developing people within an organisation, serving clients as best we can, and playing an important leadership role in communities. This book is the first to place D&I at the centre of successful real estate and construction organisations. It provides guidance to, and most importantly, actions for professionals in the sector who want to make D&I an inherent part of the culture of their organisation. This book has been written to bring the sector up to speed with what D&I is all about and how a D&I strategy can be implemented to secure future success. It presents a practical and easy-to-read guide that can help organisations and their leaders engage with and apply this agenda to win the war for talent in real estate and construction. This book is essential reading for all property leaders and professionals working in the real estate and construction sectors. Readers will gain especially from personal reflections on all aspects of diversity by a broad range of people working in the property industry.

WILLIS’S PRACTICE AND PROCEDURE FOR THE QUANTITY SURVEYOR The most up-to-date edition of the gold standard in introductory quantity surveying textbooks In the newly revised Fourteenth Edition of Willis’s Practice and Procedure for the Quantity Surveyor, the authors provide a comprehensive and authoritative introduction to the core skills required by quantity surveyors. This latest edition is thoroughly updated to emphasize the use of information technology in construction, and contains new pedagogical features, new learning outcomes, and key learning points that relate the material specifically to the RICS Assessment of Professional Competence (APC). Historically employed to estimate and measure the likely material requirements for any building project, the role of the modern quantity surveyor is diverse and dynamic, with rapid change featuring across quantity surveying practice. The book echoes this dynamic environment, covering quantity surveying in private practice, public service, and in contracting organizations. Readers will also find: In-depth discussions of the use of IT in construction New and improved teaching and instruction features in the text, including new learning outcome sections and key learning points to highlight crucial concepts Tighter alignment with the requirements of the RICS Assessment of Professional Competence Perfect for undergraduate students studying quantity surveying, Willis’s Practice and Procedure for the Quantity Surveyor, 14th Edition is also an indispensable resource for practicing surveyors and inspectors seeking a one-stop handbook to the foundational principles of quantity surveying.

The office has changed forever. Emerging from the pandemic, the workplace has undergone its greatest disruption since the dawn of the service economy. Covid has rewritten the rule book about how, when, where and even why we work. How can investors, developers, designers, operators and users of office buildings navigate this new climate of uncertainty to create successful places to work in the future? Reworking the Workplace delves into this changing landscape. Divided into three sections – People, Purpose and Place – it identifies the emerging trends in the reworking of work culture and offers insights into innovations and ideas that will inform the workplace of tomorrow. In doing so, it recognises the enduring importance of physical place for meaningful human connection and explores how this must be refocussed in an increasingly virtual world. Featuring over 50 international case studies, including Amazon Fresh, Brent Cross Town London, Capita Springs Singapore, Carrefour, Diageo, Disney, King’s College London, Mission Rock San Francisco, Salesforce, Virgin Money and WeWork Tackles topical workplace themes: hybrid working, wellbeing, ESG, operationalising working experience, value of place, experience destinations, physical/virtual interface and future cities Combines essential design guidance with up-to-date workplace thinking throughout.

This textbook serves as a guide to real estate students and educators on the various property innovations and digital technologies that continue to shape the property industry. The advancement of PropTech in the last few decades has led to significant changes in real estate systems, operations, and practice, and this new textbook provides insight on the past, present, and future of PropTech innovations that have spread across the value chain of real estate through planning, development, management, finance, investment, operations, and transactions. The textbook approaches this subject from the real estate components, asset classes, and submarkets and links them to the associated innovations and digital technologies. It concludes by reviewing the role of education, innovation, skill development, and professionalism as major elements of the future of real estate operations and practice. This book’s unique contributions are in putting the “property” element at the forefront and then illustrating how technology can enhance the various areas of real estate; the focus on how the different innovations and technologies can enhance the economic, environmental, social, and physical efficiency of real estate; and its coverage of some non‐technological innovations like flexible working and more practical areas of real estate innovation such as skills, employability, creativity, and education. It contains 21 case studies and 29 case summaries, which can serve as practice exercises for students. This book will be useful to students in helping them build a knowledge base and understanding of innovation and digital technologies in the industry. Real estate educators can use the textbook as a guide to incorporate real estate innovation and digital technologies into their current teaching and also to develop their real estate curricula through PropTech‐related modules and courses where necessary. It will also be valuable to real estate researchers in search of the theoretical and conceptual linkages, as well as industry practitioners who seek insight into the current and future potential of digital technologies and their applications to real estate operations and practice.

The book reframes the discussion from a race-and-gender-based “business case for diversity” to explore the conditions which render Equality, Diversity and Inclusion (EDI) policies beneficial or divisive. Based on biological, sociological evolutionary principles, and information theory, The Principles and Practice of Effective Diversity and Inclusion suggests a universal framework to apply to nations, religions, militaries, sports, and businesses. The authors analyse the impact of leadership, superordinate goals, organizational design, processes, and culture on the effectiveness or otherwise of EDI. The Principles and Practice of Effective Diversity and Inclusion examines EDI benefits within the context of the environment. Volatile environments tend to advantage diversity, provided appropriate action is taken to obtain its potential benefits. Such action is described, in a business or political setting, as inclusiveness. More stable environments tend to disadvantage diversity, because of the transactional costs of managing inclusiveness.

Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.