Security planning, part of disaster response and continuous operations planning, is the key to proactively addressing potential safety issues.

Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 15-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower library staff in their personal security and give them the tools to confidently communicate with their colleagues, patrons, and members of law enforcement regarding inappropriate behavior. In this book he addresses security issues important to all libraries, including Specific guidance for common situations, such as unruly teens, unwanted sexual advances, chronically homeless substance abusers, and moreThe elements of an effective Code of Conduct and how to enforce itTips on how to manage internet usage to minimize potential problemsHow to align with patrons and use language that defuses the conflictForming partnerships with service organizations, homeless shelters, mental health advocacy groups, and other community resourcesHow to know when it’s time to call the police, plus ideas for increasing law enforcement supportWays to make the library more secure through changes to facilitiesThrough the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.

Providing a substantive approach to the issue, Management of Library and Archival Security: From the Outside Looking In gives librarians and collection directors practical and helpful suggestions for developing policies and procedures to minimize theft. In addition, this text prepares you to deal with the aftermath of a robbery or natural disaster that destroys priceless materials. Through expert opinions and advice, Management of Library and Archival Security will teach you how to protect and secure invaluable collections and the finances invested in them. In addition, Management of Library and Archival Security offers numerous suggestions for preserving collections from environmental hazards and natural disasters. Contributors discuss several possible scenarios leading to the loss or destruction of library or archive materials and offer numerous measures of protection, including: implementing timely inventory standards, using approved marketing practices, keeping good user records, and having knowledge of insurance coverage making a recovery plan that deals with the impact of a theft and how it may affect staff and the actual workings of a department or archive knowing who to contact after a theft, such as local enforcement agencies, federal officials, and listing the theft on the Library Security Officer Listserv (LSO) to alert local and national libraries and collectors to the crime incorporating internal audits in a university setting to prevent crime and ensure accounting and administration controls are effective and efficient instituting a preservation program for collections, which includes temperature control of the indoor environment, studying the building design for weaknesses or potential dangers, reformatting deteriorating materials, and limiting the handling of materials making plans for the aftermath of a disaster, such as creating methods for risk assessment, developing collection priorities, and making rehabilitation policies for materials The chapters in Management of Library and Archival Security offer unique insight from a former F.B.I. agent with extensive experience in library thefts, a preservation specialist, and an archivist with extensive conservation experience in order to provide you with all of the information you need to safeguard library and archive collections against theft, environmental conditions, natural disasters, and resultant financial loss.

The second edition of Security Operations Management continues as the seminal reference on corporate security management operations. Revised and updated, topics covered in depth include: access control, selling the security budget upgrades to senior management, the evolution of security standards since 9/11, designing buildings to be safer from terrorism, improving relations between the public and private sectors, enhancing security measures during acute emergencies, and, finally, the increased security issues surrounding the threats of terrorism and cybercrime. An ideal reference for the professional, as well as a valuable teaching tool for the security student, the book includes discussion questions and a glossary of common security terms. Additionally, a brand new appendix contains contact information for academic, trade, and professional security organizations. Fresh coverage of both the business and technical sides of security for the current corporate environment Strategies for outsourcing security services and systems Brand new appendix with contact information for trade, professional, and academic security organizations

Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author Shows how to easily set clear expectations for visitors' behavior Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron Offers instruction on keeping persistent troublemakers under control or permanently barred from the library Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation The Black Belt Librarian arms librarians with the confidence and know-how they need to maintain a comfortable, productive, and safe environment for everyone in the library.