This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice.Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice. Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

Change and Knowledge Management has to be seen in the light of the evolution of the Knowledge era, which made inroads during the nineties. With the establishment of an intranet in large organizations, exchange of information was easily available and suddenly feasible. This lead to the beginning of the knowledge society in general and Knowledge organization in particular. The immature anticipation of knowledge era where it was thought that information would be shared by every member of an organization through a common platform and the quality improvement process would be enabled more or less by itself, took a couple of years to realize the assumption as false. Till now, there are no examples of a company in which transformational learning has been facilitated by an Information Technology system only, because the early initiators forgot the human element involved in this exchange. It also failed to address that information does not equal knowledge and that human knowledge is in the strength of the persons who constitute the parts of a bigger structure. Bridging the gap between the knowledge individual and the organization and taking the technical as well as the personal element to facilitate the change process in an organization is the endeavor of this book.

This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies. It analyzes how the disruptive power of digitization is becoming a major challenge for knowledge-based value creation worldwide, and subsequently examines the changes in how we manage information and knowledge, communicate, collaborate, learn and decide within and across organizations. The book highlights the opportunities provided by disruptive renewal, while also stressing the need for knowledge workers and organizations to transform governance, leadership and work organization. Emerging new business models and digitally enabled co-creation are presented as drivers that can help establish new ways of managing knowledge. In turn, a number of carefully selected and interpreted case studies provide a link to practice in organizations.

The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and "not invented here" resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management.

This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.

Here is the first comprehensive reference to the literature available for the individual interested in KM, featuring citations to over 1,500 published articles, 150+ Web sites, and more than 400 books. Organized by topic area, this is a natural companion volume to Knowledge Management for the Information Professional and an important tool for anyone charged with contributing to or managing an organization's intellectual assets.