Kavi Sharma loves singing and dancing, so when her middle school announces a musical revue, she and her friends Sophie and Pari decide to perform a dance together. If only they could agree on what dance style to do! Soon, all Kavi can think about is the revue, and her schoolwork starts to slip, which has never happened to her before. Kavi’s little brother Rishi says she has a bad case of "Broadwayitis." Can she find a way to stay on top of on her schoolwork and get her dance moves down before the curtain goes up? Kavi’s singing practice pays off when she’s cast in the spring musical. Will this be her stepping stone to Broadway stardom? When an unexpected event threatens the performance, Kavi knows one thing for certain: The show must go on!

Meet Ivan the gorilla, Stella the elderly elephant, Bob the stray dog, Ruby the baby elephant, and more, discovering just what makes them so special. Featuring simple text and live-action stills taken directly from the major motion picture now streaming on Disney+, this 32-page I Can Read book is sure to be a hit with young readers! The One and Only Ivan: Cinematic I Can Read is a Level One I Can Read book, which means it’s perfect for children learning to sound out words and read full sentences. Whether shared at home or in a classroom, the short sentences, familiar words, and simple concepts of Level One books support success for children eager to start reading on their own.

It's easy! Each time Steve asks you a question, press and hold the red button to record your answer! Press the green button to play back your response!

BLACK ENTERPRISE is the ultimate source for wealth creation for African American professionals, entrepreneurs and corporate executives. Every month, BLACK ENTERPRISE delivers timely, useful information on careers, small business and personal finance.

Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown?In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to:• Achieve the mindset required for Hero-ClassTM service• Understand the customer’s expectations--and exceed them• Develop powerful communication skills• Avoid the seven triggers guaranteed to set customers off• Handle difficult and even irrational customers with ease• And moreArmed with the tools and techniques in this invaluable resource, readers will have all they need to transform themselves into the heroes their customers need.