The essays in this collection advance the project of articulating online workplaces as real and significant, as complex networks of relations that we need to take seriously. The emergent culture of networked communication poses many interesting challenges for researchers, teachers, and writers. In an emergent culture, even the terminologies we use to identify the subject are contested, making it difficult to agree on what we're writing about in the first place, not to mention our reasons for studying it or how we might best meet the challenges it poses.

Publisher Description

This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific. Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.

Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customers monitor, report on, and—sometimes unwittingly—discipline workers through writing and posting online reviews. Based on case studies of the websites Yelp and Rate My Professors (RMP), Joshua Sperber analyzes how online reviewing, a popular contemporary hobby, tells us much about the collapse of the barriers separating work and leisure as well as our need for collective purpose and community wherever we can find it. This book explores the economic implications of online reviews, as reviews provide both valuable free content for websites and surveillance of, respectively, restaurant servers and college instructors.

In the last few years Information and Communication Technologies (ICTs) have emerged as a transforming element in language teaching and learning and have become an integral part of many courses of English for professional and academic purposes (ESP). This collection brings together contributions from ESP teachers, who provide an account of educational experiences involving ICTs and share their practices, successes, failures and reflections. Most papers in the volume report on blended learning experiences, where teachers use either Course Management Systems like WebCT or Moodle, or online learning environments created by themselves. The contributions give ideas on how to develop pedagogically sound online language learning materials. Additionally, they discuss issues related to online language pedagogy and promote the development of online learning.

"This book is a collection of work to assist any professional who needs to deal with ethical issues, write up a technical project, give or develop a presentation, or write material for an online audience"--Provided by publisher.