In her twenty years of coaching employees and executives in leadership and team development, Dr. Tammy Dewar has often guided her clients through the stormy seas of office dysfunction. During the course of this work, she’s heard about many bosses. Sadly, most of the stories have been negative. There have been mean bosses, bullying bosses, unfair bosses, unethical bosses, cheap bosses, inept bosses…the list goes on and on. In fact, one of the main themes she’s encountered in her work is that it is bosses who are making lives miserable. But the day she asked a group of disgruntled workers what forgiveness for their errant boss might look like — a light went on. As a self-described “recovering festerer” herself, Dr. Dewar began to encourage her clients to apply a series of simple, practical techniques that would free them from the oppression of uselessly held grudges, and How to Forgive Your Boss was born. This lively, breezy, and eminently helpful manual on reconfiguring negative thought patterns into positive ones will most certainly be a great help to anyone who’s ever had a bad boss. But its intelligent practices can also be applied to any negative, counter-productive thinking that’s creating heavy baggage to drag around.

The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When it was first published, Forgive and Remember offered groundbreaking insight into the training and lives of young surgeons. It quickly emerged as the definitive sociological study on the subject. While medical errors are both inevitable and potentially devastating, Bosk found that they could be forgiven—as long as they were remembered and never repeated. In this second edition, Bosk reflects more than twenty years later on how things have changed, both in the medical profession and in sociology. With an extensive new preface, epilogue, and appendix by the author, this updated edition of Forgive and Remember is as timely as ever.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Finding the courage and willingness to forgive someone who has hurt or betrayed can be the hardest thing in the world. So, can you really forgive someone, when a betrayal has brought you to your knees? If so, what are the challenges and benefits of letting go of painful situations? And what is life like when you come out the other side? Like mos...

The work relationship is somewhat symbiotic. Bosses and workers co-exist for mutual benefit based upon conditions, promises and agreements. This relationship can be severed when either the boss or worker takes advantage of or hurts the other or fails to live up to the agreement. The boss terminates or fires the worker; the worker quits or resigns from the boss. BOSSES & ORCHARDS is a powerful book no worker should be without. Its diagnostic tools and personal action plans guide you to lasting solutions for a successful work relationship. Open to any page and you will find a wealth of Godly “how-tos” and tactics to re-ignite enthusiasm for your job, restart your relationship with your boss, and re-invigorate your career.

Why is forgiveness so hard? People who refuse to forgive often sabotage their future and create an emotional cancer that spreads into every other aspect of their lives. Even those who genuinely desire to forgive often struggle to get beyond their wounded emotions. In Forgive, Let Go, and Live, Deborah Pegues provides specific guidelines to help us better understand what forgiveness is and what it's not how to overcome seemingly unforgivable hurts when to restore, redefine, or release a hurtful relationship how it's possible to forgive without forgetting why learning how to forgive is a process Pegues showcases the triumphs of famous and everyday people as well as biblical characters who decided to pursue forgiveness and also the tragedies of those who chose to wallow in anger and revenge. If you've been wounded by another, this book will empower you to find joy, freedom, and peace as you let go of your desire to avenge the wrong and make a commitment to release the offender from his debt.