When healthcare providers and patients do not speak the same language, medical interpreters are called in to help. In this book - the first ever ethnographic study of a bilingual hospital - Claudia Angelelli explores the role of medical interpreters, drawing on data from over 300 medical encounters and interviewing the interpreters themselves about the people for whom they interpret, their challenges, and how they characterize their role. Traditionally the interpreter has been viewed as a language conduit, with little power over the medical encounter or the relationship between patient and provider. This book presents an alternative view, considering the interpreter's agency and contextualizing the practice within an institution that is part of a larger society. Bringing together literature from social theory, social psychology and linguistic anthropology, this book will be welcomed by anyone who wants to discover the intricacies of medical interpreting firsthand; particularly researchers, communication specialists, policy makers and practitioners.

This book is based on the very popular international publication (Crezee, 2013) and has been supplemented with Chinese glossaries. Just like the 2013 textbook, this practical resource will allow interpreters and translators to quickly read up on healthcare settings, familiarizing themselves with anatomy, physiology, medical terminology and frequently encountered conditions, diagnostic tests and treatment options. It is an exceptionally useful and easily accessible handbook, in particular for English-speaking patients, Chinese-speaking doctors, and first language Chinese-speaking students in healthcare related programs. This book includes special comments on the medical system in some English- and Chinese-speaking countries and gives concrete examples of patient expectations for hospital stays or physician visits. Also included is information regarding the establishment of some health interpreting services, the nature of Chinese medical terminology and specific culture-related concepts to be aware of.

This study offers evidence-based resources and a standardized body of knowledge to delineate the best practices for preparing interpreters to facilitate full access for deaf people in healthcare settings.

This volume – the first-ever collection of research on healthcare interpreting – centers on three interrelated themes: cross-cultural communication in healthcare settings, the interactional role of persons serving as interpreters and the discourse patterns of interpreter-mediated interaction. The individual chapters, by seven innovative researchers in the area of community-based interpreting, represent a pioneering attempt to look beyond stereotypical perceptions of interpreter-mediated interactions. First published as a Special Issue of Interpreting 7:2 (2005), this volume offers insights into the impact of the interpreter – whether s/he is a trained professional or a member of the patient's family – including ways in which s/he may either facilitate or impair reliable communication between patient and healthcare provider. The five articles cover a range of settings and specialties, from general medicine to pediatrics, psychiatry and speech therapy, using languages as diverse as Arabic, Dari, Farsi, Italian and Spanish in combination with Danish, Dutch, English and French.