This book provides rare insights into the nature of contemporary, technologically-facilitated government. Its multidisciplinary approach demonstrates that information technology is more than a tool for politicians and policy-makers. E-government has reconfigured public administration, policy, power and citizenship.

About the implementation of electronic government applications and future developments in the field.

Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.

During the final decade of the 20th century, a new concept began to emerge in American political and governmental parlance -- electronic government. Initially, the term was little more than a general recognition of a confluence of information technology developments and the application and use of these technologies by government entities. Subsequently, it has oftentimes been used a symbol, an ambiguous reference to both current applications of information technology to government operations and a goal of realising more efficient and economical performance of government functions. It is a dynamic concept of varying meaning and significance. This book reviews the emerging concept of electronic government, or e-government; describes the policy environment defining and shaping it; and discusses some to the components of e-government implementation. A separate section on electronic signatures is presented.

While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.

The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.

This volume presents a comparative survey exploring the challenges of the implementation e-government in Europe, the US, Australia and Asia. It examines national government strategies and their institutional framework of coordination.