Spencer Dales was born into a world of magic. His father belongs to the Aegis, a secret society of black magicians tasked with bettering the lives of others with higher potential but never themselves. Now it's time for Spencer to follow in his father's footsteps, but all he sees is a broken system in need of someone with the wand and the will to change it. But who will stand beside him in this fight for a better future? KHARY RANDOLPH and BRANDON THOMAS ignite a generational war in this action-fantasy series, made entirely by creators of color, and committed to one truth above all othersÑExcellence is Real. Collects EXCELLENCE #1-6

Spencer Dales was born into a world of magic. His father belongs to the Aegis, a secret society of black magicians ordered by their unseen masters to better the lives of others those with greater potential but never themselves. Now it's time for Spencer to follow in his father's footsteps, but all he sees is a broken system in need of someone with the wand and the will to change it. But in this fight for a better future, who will stand beside him? KHARY RANDOLPH (We Are Robin, Noble, Black, TECH JACKET) and BRANDON THOMAS (HORIZON, The Many Adventures of Miranda Mercury, Noble, Voltron) ignite a generational war in this action-fantasy series, made entirely by creators of color, and committed to one truth above all othersÑExcellence is Real.

Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.