Equipping Technical Communicators for Social Justice Work provides action-focused resources and tools—heuristics, methodologies, and theories—for scholars to enact social justice. These resources support the work of scholars and practitioners in conducting research and teaching classes in socially just ways. Each chapter identifies a tool, highlights its relevance to technical communication, and explains how and why it can prepare technical communication scholars for socially just work. For the field of technical and professional communication to maintain its commitment to this work, how social justice intersects with inclusivity through UX, technological, civic, and legal literacies, as well as through community engagement, must be acknowledged. Equipping Technical Communicators for Social Justice Work will be of significance to established scholar-teachers and graduate students, as well as to newcomers to the field. Contributors: Kehinde Alonge, Alison Cardinal, Erin Brock Carlson, Oriana Gilson, Laura Gonzales, Keith Grant-Davie, Angela Haas, Mark Hannah, Kimberly Harper, Sarah Beth Hopton, Natasha Jones, Isidore Kafui Dorpenyo, Liz Lane, Emily Legg, Nicole Lowman, Kristen Moore, Emma Rose, Fernando Sanchez, Jennifer Sano-Franchini, Adam Strantz, Cana Uluak Itchuaqiyaq, Josephine Walwema, Miriam Williams, Han Yu

Laying the conceptual groundwork. Oppression -- Justice -- Rearticulating the 3Ps. Positionality -- Privilege -- Power -- Building coalitions. Coalitional action -- Critiques and responses -- Afterword.

This is the first scholarly monograph marking the social justice turn in technical and professional communication (TPC). Social justice often draws attention to structural oppression, but to enact social justice as technical communicators, first, we must be able to trace daily practice to the oppressive structures it professionalizes, codifies, and normalizes. Technical Communication After the Social Justice Turn moves readers from conceptual explorations of oppression and justice to a theoretical framework that allows for the concepts to be applied and implemented in a variety of practical contexts. It historicizes the recent social justice turn in TPC scholarship, models a social justice approach to building theories and heuristics, and presents scenarios that illustrate how to develop sustainable practices of activism and social justice. Its commitment to coalition building, inclusivity, and socially just practices of citation and activism will support scholars, teachers, and practitioners not only in understanding how the work of technical communication is often complicit in oppression but also in recognizing, revealing, rejecting, and replacing oppressive practices.

This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today’s "wicked" problems. After offering a succinct account of the origin and recent history of design thinking, along with its connections to the design paradigm in writing studies, the book analyzes maker culture and its influences on innovation and education through an ethnographic study of three academic makerspaces. It offers opportunities to cultivate a sense of critical changemaking in technical communication students and practitioners, showcasing examples of socially responsive innovation and expert interviews that urge a disciplinary attention to social justice advocacy and an embrace of the design-thinking principle of radical collaboration. The value of design thinking methodologies for teaching and practicing socially responsible technical communication are demonstrated as the author argues for a future in the field that sees its constituents as leaders in radical innovation to solve wicked social problems. This book is essential reading for instructors, students, and practitioners of technical communication, and can be used as a supplemental text for graduate and undergraduate courses in usability and user-centered design and research.

In this exploration of new territory between ethics and epistemology, Miranda Fricker argues that there is a distinctively epistemic type of injustice, in which someone is wronged specifically in their capacity as a knower. Justice is one of the oldest and most central themes in philosophy, but in order to reveal the ethical dimension of our epistemic practices the focus must shift to injustice. Fricker adjusts the philosophical lens so that we see through to the negative space that is epistemic injustice. The book explores two different types of epistemic injustice, each driven by a form of prejudice, and from this exploration comes a positive account of two corrective ethical-intellectual virtues. The characterization of these phenomena casts light on many issues, such as social power, prejudice, virtue, and the genealogy of knowledge, and it proposes a virtue epistemological account of testimony. In this ground-breaking book, the entanglements of reason and social power are traced in a new way, to reveal the different forms of epistemic injustice and their place in the broad pattern of social injustice.

Drawing on social justice methodologies and cultural studies scholarship, Key Theoretical Frameworks offers new curricular and pedagogical approaches to teaching technical communication. Including original essays by emerging and established scholars, the volume educates students, teachers, and practitioners on identifying and assessing issues of social justice and globalization. The collection provides a valuable resource for teachers new to translating social justice theories to the classroom by presenting concrete examples related to technical communication. Each contribution adopts a particular theoretical approach, explains the theory, situates it within disciplinary scholarship, contextualizes the approach from the author’s experience, and offers additional teaching applications. The first volume of its kind, Key Theoretical Frameworks links the theoretical with the pedagogical in order to articulate, use, and assess social justice frameworks for designing and teaching courses in technical communication. Contributors: Godwin Y. Agboka, Matthew Cox, Marcos Del Hierro, Jessica Edwards, Erin A. Frost, Elise Verzosa Hurley, Natasha N. Jones, Cruz Medina, Marie E. Moeller, Kristen R. Moore, Donnie Johnson Sackey, Gerald Savage, J. Blake Scott, Barbi Smyser-Fauble, Kenneth Walker, Rebecca Walton

The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.