Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice

Volunteers are the backbone of many an organization. This practical, hands-on guide, filled with useful tips and everyday examples, will help those responsible for volunteers successfully recruit and manage this invaluable resource. Anyone who supervises volunteers will find this book an indispensable guide for navigating the intricacies of managing unpaid workers. Underlying the content is the message that volunteers are a vital part of an organization's workforce and should be treated as valuable members of the team. Volunteers can work alongside paid staff members to help the organization run smoothly and efficiently—and cost effectively. The book is packed with easily implemented advice and proven techniques for successfully handling common situations. Concise and easy to read, it assumes neither previous volunteer management experience nor familiarity with business practices, yet even experienced volunteer managers will come away with fresh ideas and new approaches. To augment her own expertise and increase the diversity of viewpoints, the author interviewed volunteer managers from various types of organizations and shares their stories. Quotes and anecdotes throughout the book help readers relate to common problems and illustrate the challenges and rewards of managing volunteers.

Completely revised and expanded, the ultimate guide to starting—and keeping—an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much more Up-to-date, practical guidance for the major areas of volunteer leadership and management Explores volunteers and the law: liabilities, immunities, and responsibilities Designed to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage.

A thrifty offering for the prospective thrift-store owner . . . In economic times like these, thrift stores have seen a 35% increase in sales in 2008; so what better time to start one? While fairly cheap, it is complicated, however. Here, two experts cover the entire process, including such vital topics as how to: set up the store on a nonprofit basis; choose a location; get funding; get the word about donations of saleable items; recruit and manage volunteer staff; sort, price and recycle donations. • Practical, step-by-step approach to the process • Troubleshooting tips and best practices that really work • Funding by and partnering with community organizations

Calling all go-getters! Even in this economy, an outstanding business career for 20- and 30- somethings is possible, and this book can help get them on the fast track to success. It includes: finding motivation; setting goals; networking; how to work with and rise through management; and overcoming specific obstacles. ? Addresses an age-specific set of obstacles and issues ? Author has experience with early business success ? Even more necessary during the recent economic downturn

Winning a grant is tougher than ever with the increased competition out there. You know that writing a great proposal is essential to your goal. You will gain all the tools you need to write a convincing case and win that grant.