As schools continue to explore the transition from traditional education to teaching and learning online, new instructional design frameworks are needed that can support with the development of e-learning content. The e-learning frameworks examined within this book have eight dimensions: (1) institutional, (2) pedagogical, (3) technological, (4) interface design, (5) evaluation, (6) management, (7) resource support, and (8) ethical. Each of these dimensions contains a group of concerns or issues that need to be examined to assess and develop an institutions e-capability in order to introduce the best e-learning practices. Challenges and Opportunities for the Global Implementation of E-Learning Frameworks presents global perspectives on the latest best practices and success stories of institutions that were able to effectively implement e-learning frameworks. An e-learning framework is used as a guide to examine e-learning practices in countries around the globe to reflect on opportunities and challenges for implementing quality learning. In this book, therefore, tips for success factors and issues relevant to failures will be presented along with an analysis of similarities and differences between several countries and educational lessons. While highlighting topics such as course design and development, ICT use in the classroom, and e-learning for different subjects, this book is ideal for university leaders, practitioners in e-learning, continuing education institutions, government agencies, course developers, in-service and preservice teachers, administrators, practitioners, stakeholders, researchers, academicians, and students seeking knowledge on how e-learning frameworks are being implemented across the globe.

Education stakeholders are at a crossroads where teaching and learning paths intersect with technologies fueled by emerging artificial intelligence. Educators who observe the residual effects of a global pandemic are left to wonder what creative technology solutions that sustain teaching and learning amidst mutating contagions should be retained, abandoned, or re-imagined to create sustainable pedagogy practices. In this book about e-learning, invited authors analyze the impacts of overarching issues facing educators across the globe to rethink how they deliver content and assess students' learning. A global community of scholars and researchers contributed twenty chapters to examine artificial intelligence, alternative assessments, education policy, creative technology, creative lesson plans, and emerging workforce trends to foster emerging paradigms in the post-pandemic era.

Integration of artificial intelligence (AI) into customer relationship management (CRM) automates the sales, marketing, and services in organizations. An AI-powered CRM is capable of learning from past decisions and historical patterns to score the best leads for sales. AI will also be able to predict future customer behavior. These tactics lead to better and more effective marketing strategies and increases the scope of customer services, which allow businesses to build healthier relationships with their consumer base. Adoption and Implementation of AI in Customer Relationship Management is a critical reference source that informs readers about the transformations that AI-powered CRM can bring to organizations in order to build better services that create more productive relationships. This book uses the experience of past decisions and historical patterns to discuss the ways in which AI and CRM lead to better analytics and better decisions. Discussing topics such as personalization, quality of services, and CRM in the context of diverse industries, this book is an important resource for marketers, brand managers, IT specialists, sales specialists, managers, students, researchers, professors, academicians, and stakeholders.

"This book's purpose is to inform educators and instructional designers of issues and cultural misunderstandings that could hinder the effective transfer of knowledge when e-learning is exported to other cultures. Addressing these cultural challenges will enhance the effectiveness of e-learning, thereby supporting the societal benefits of increased access to education at a global level"--Provided by publisher.

Higher education is constantly changing and advancing, and the integration of technology and its transformative potential remains elusive for many universities globally. While other industries have surged forward with digitization, higher education has been slow to completely embrace technology-driven outcomes. Reshaping Entrepreneurial Education Within an Industry 4.0 Context sheds light on the barriers preventing widespread technological adoption and the profound changes that Industry 4.0 brings to education. As the fourth industrial revolution, Industry 4.0, continues to unfold, this book delves into how this phenomenon is reshaping the field of education. This book presents a comprehensive analysis of how digital technology and capabilities are becoming integral to building more flexible and adaptive tertiary education systems in regions like Latin America and the Caribbean. It also highlights the challenges faced by online learning and the urgent need for a fundamental rethinking of higher education to ensure equal access to quality education. This publication addresses a diverse audience, making it an essential resource for students, academicians, and higher education administrators seeking an in-depth understanding of Reshaping Entrepreneurial Education Within an Industry 4.0 Context. For practitioners, it provides valuable insights to enrich their work in the realm of higher education. The book covers a broad spectrum of key themes, including the impact of the 4th industrial revolution on entrepreneurial education, the transformative power of online learning in global universities, and the hurdles faced in adopting digital education. Additionally, the experts behind this research delve into how information and communication technologies (ICTs) are influencing educational policies and teaching methods worldwide, as well as the role of metaverse technologies in designing curricula for entrepreneurial education.

This reference addresses the transformative landscape of education through the lens of modern technologies. It imparts a comprehensive overview of the challenges, opportunities, and future visions in education by covering the dynamic intersection of e-learning, virtual teaching, and cutting-edge technologies. The book includes an extensive spectrum of 14 topics commencing with a basic study on E-learning and teaching in the new millennium. Next, the work explores substantial topics such as the challenges and opportunities of virtual learning, the impact of the National Education Policy 2020, the role of Virtual Learning in bridging gender gaps, and the benefits and challenges for differently-abled students. Contributors also discuss new developments in education including the integration of ICT in mechanical engineering, the use of AR and VR to virtualize academic activities, and blockchain technology in education. The last two chapters explore the applications, challenges, and possibilities of machine learning and data analytics in the context of m-Health and the impact analysis of online education development. Key features of the reference are: a simplified exploration of the cutting-edge technologies that are reshaping the educational environment, a forward-looking view of the future of education, and practical insights into the drawbacks and advantages of virtual learning. Readers will get a broad perspective of information on virtual education technology with references and case studies that provide a holistic view of modern educational structures. This book is tailored for educators, researchers and anyone working in the field of education and technology who are looking for a thorough understanding of the transformative prospects of virtual lifelong learning and its implications for building an inclusive society and learning environment.

This book explores open educational resources and open education through research conducted on this topic globally. This book engages with intersections between open educational resources, social justice and equality, as well as policy in terms of open educational resources. Numerous examples of open praxis are also included, ranging from open educational resources courses to the affordances of artificial intelligence, data-driven learning, and open textbooks in this context. Furthermore, chapters range from providing a broad overview of open educational resources international and regional initiatives in Africa, to cases of work done in the United States, New Zealand, Israel, and Hong Kong. The role of Wikipedia and Wikidata is also prominent. Finally, this book includes unique contributions, focusing on open educational resources and feminist pedagogy, as well as disabled learners’ motivations for participating in Massive Open Online Courses (MOOCs). Academics and researchers working in the field of open education and higher education in general will understand the importance of this work.