This executive summary reveals the key findings from the WIPO-MCST survey on alternative dispute resolution (ADR) mechanisms to resolve business-to-business (B2B) disputes related to digital copyright and digital content.

This Guide is designed to provide an overview of ADR processes for IP disputes.

Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.

The third, fully revised edition of 'Private Dispute Resolution in International Business' now consists of two books and an interactive USB Card, to give you easier access to this valuable information. This new multimedia project will help you analyse the various ways of resolving an international business dispute: through negotiation, business mediation and international commercial arbitration. The updated and revised Handbook takes account of recent developments in the law and practice of ADR in international business. Practical and user-friendly, it is complemented by the usability and graphical interface of the digital content. The print components (Case Study and Handbook) convert each theory into clear practical guidance, while the interactive electronic resources (on the USB Card) include more than four hours of highly realistic training videos. These will provide you with vivid simulation and documentary support down to the smallest detail. The work takes account of new case law and academic writings, as well as specific subjects that have been the focus of legal practice in recent years. These include the pros and cons of best practices, the use of guerrilla tactics, and the role of secretaries in international arbitration.

Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.

The Executive Guide to Managing Disputes not only explains why litigation is so costly, but also how to manage disputes sensibly to avoid unnecessary litigation, reduce costs, and improve results. The book shows how ADR (i.e., Alternative Dispute Resolution) can short-cut disputes, and how to use often inexpensive dispute management programs to contain costs and achieve favorable outcomes.