Manage every business problem like you were born for it—from a problem customer to a career-threatening crisis It’s not being negative or pessimistic to assume that something will always go wrong in business and in your career. It’s being realistic. What you do when crisis hits is the only thing matters—and this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism. In What to Do When Things Go Wrong, Frank Supovitz, the man who has been behind-the-scenes at major events like the Super Bowl, Stanley Cup, and Indy 500 guides you through the process of making sure you handle inevitable problems as if it’s something you do day in and day out. Whether you’re revealing a new strategy to your team, presenting last year’s numbers to the C-suite, or opening your own business, What to Do When Things Go Wrong helps you think through and prepare for all potential problems. You’ll learn why things go wrong, how to best go about preventing crisis, and how to fix them when they happen anyway. Complete with stories from the author’s clients, executives, entrepreneurs, and others, What to Do When Things Go Wrong is your playbook for ensuring the results you deliver reflect the smart, hard-working professional you are.

With an empathetic heart and solid biblical insights, pastor-teacher John Hutchison offers a guide for going through painful trials or prolonged suffering.

'A moving, humane, funny portrait of two very different boys discovering what connects us all' Kiran Milwood Hargrave, author of The Girl of Ink and Stars ‘It’s amazing! Such a bold idea to have a character like Dan… you pulled it off brilliantly.’ Ross Welford, author of Time Travelling with a Hamster 'I loved it' Lisa Thompson, author of The Goldfish Boy There are two sides to every story Dan is angry. Nothing has been the same since his big brother left, and he’s taking it out on the nearest and weakest target: Alex. Alex is struggling. His severe OCD makes it hard for him to leave the house, especially when Dan and his gang are waiting for him at school . . . Then the boys’ mums arrange for them to meet up and finish building the raft that Dan started with his brother. Two enemies stuck together for the whole of the school holidays – what could possibly go wrong? Praise for ALL THE THINGS THAT COULD GO WRONG 'A touching, funny, gripping read that tackles important issues in a sensitive and thoroughly enjoyable way. Highly recommended' Stuart Robinson, author of If Ever I Fall 'A timely story of courage and reminder of what we all share' Christopher Edge, author of The Many Worlds of Albie Bright 'Powerful and warm ... this will linger long in the mind' Guardian 'Moving, beautifully written and intensely emotional' Lancashire Evening Post 'When they say "not to be missed", this is the kind of book they mean' MinervaReads Praise for THE BUBBLE BOY: ‘Poignant, hopeful and heartbreaking’ Fiona Noble – Children’s Editor, The Bookseller 'Deeply moving and utterly gripping . . . Stewart Foster carries off an astonishing feat of storytelling in this exceptional book' Julia Eccleshare, lovereading.co.uk ‘A gripping and deeply moving book’ Jamila Gavin, author of Coram Boy 'One thing we know about good books is their amazing ability to inspire empathy in the reader; to explore ideas and viewpoints that arise from experiences that are out of our own realm. The Bubble Boy does this with warmth, quirkiness and a light-hearted touch.' Guardian

In this selection from The Body, his compulsively readable and bestselling owner’s manual to the human body, Bill Bryson introduces us to the mysterious, and often devastating, world of disease. Written with extraordinary insight and filled with remarkable facts, When Things Go Wrong deepens our understanding of the maladies that afflict us--what they are and how they work. A Vintage Short.

Wilson and Dufrene help readers foster the flexibility they need to keep from succumbing to the avoidable forces of anxiety, and open themselves to the often uncomfortable complexities and possibilities of life.

This book examines four aspects of organisational failure - organisational, political, cognitive and structural. Using real-life examples, the contributors look at various issues to differentiate between failure as a process and as an outcome.