Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.

For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

As the United States faces increasingly difficult and trenchant public health problems, from the Zika virus to the obesity epidemic to the opioid crisis, population health is a growing area of concern for public health organizations, particularly how to care for populations effectively on a shoestring budget. Though little discussed in the mainstream media, community health improvement organizations are increasingly partnering and forming coalitions with local hospitals, working together to improve traditional medical care. But with the pace of change in health care policy, these coalitions must be thoughtfully lead and managed. This new book from John W. Moran, Senior Quality Advisor to the Public Health Foundation, demonstrates how to build, operate, manage, and sustain a community health improvement coalition once it is formed. Offering the reader practical examples and guidance on forming and sustaining a community health coalition, this book demonstrates the ways in which the success of a coalition depends upon a stable anchor organization and a committed leader. Chapters focus on each of these roles and how to achieve success in each: examining what needs improvement, why it is important to improve now, how it will be done, and where in the community improvement can have the most impact. The last chapter offers a case study exploring a community health coalition and leader to illustrate application of the concepts introduced throughout the book. Transforming Community Health through Leadership is designed specifically to prepare governmental public health, health care, and community leaders to take advantage of the ever-changing landscape of public health and health care in concrete ways to improve population health.

From Management to Leadership identifies the fundamental interpersonal skills that every health care leader (and aspiring leader) needs to develop in order to be a successful executive or manager. The third edition of the classic text offers suggestions for developing and improving essential health care leadership skills. Written to be a practical guide, the book presents concepts and skills that can be immediately applied to everyday situations. Completely revised and updated, this edition includes new concepts and resources based on the latest research and practices. Praise for the Third Edition of From Management to Leadership "As leaders, we want engagement, commitment, ownership, teamwork, and results. Jo Manion illuminates the interpersonal skills that are pivotal. She provides the how in a way that's convincing, refreshing, mind-stretching, and practical." —Wendy Leebov, EdD, president, Wendy Leebov and Associates "This third edition continues the tradition of enumerating the incisive and articulate response of leaders to the complexities of the age and of the necessary recalibration of the leader's role. I encourage contemporary leaders to see this text as a must have in their leadership library: I certainly have it in mine!" —Tim Porter-O'Grady, DM, EdD, ScD(h), APRN, FAAN, senior partner, Tim Porter-O'Grady Associates, Inc. and associate professor, College of Nursing and Health Innovation, Arizona State University "Finally, a book that addresses the need for health care leaders and aspiring leaders to be much more than good managers. This book gives practical, concrete, and insightful strategies to becoming a great leader." —Katherine W. Vestal, RN, PhD, FACHE, FAAN, president, Work Innovations LLC Companion Web site: www.josseybass.com/go/manion

According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.

The Heart of Leadership challenges the view that new tools, processes, and knowledge are enough to deliver the highest levels of safety, quality performance, employee engagement, and financial health. The book examines the leadership characteristics of ten transformational leaders from a variety of work environments who have had signficantly more success than many of their peers in similar circumstances. It is an inspirational, optimistic, and practical guide to leading transformational change. The Heart of Leadership illustrates the important point that it is not what these leaders do as much as it is who they are. It looks at the common themes, values and work environments these ten transformational leaders have fostered. Interviews with each leader reveal their personal backgrounds, character-building experiences and individual beliefs. The interviews are interspersed with quotes from those with whom the leaders work, and include reflection points from the authors along with a model for transformational leadership, developed from a synthesis of the interviews. The book provides useful insights by covering the most advanced and progressive health care leadership practices - where many leaders struggle. The book s examples can help readers strengthen their own leadership capabilities.