"My boss is always in crisis mode."" ""My boss never gives me all the information I need."" ""My boss doesn't understand what I do."" ""My boss never says thank you."" Sound familiar? It is the assistant who bears the brunt when manager and assistant are working ""out of synch."" This unique book shows assistants how to take charge of their relationship with their boss - using a multitude of tools, tips, and interactive exercises to help assistants meet the challenge and make themselves indispensable. They will learn how to: * bridge communication and workstyle gaps with the boss * take responsibility for their own job satisfaction * focus on shared goals, both long-term and short- term * take purposeful actions aligned to their manager's actions * use specific techniques to ensure they and their managers work as a team * clarify priorities - for themselves and for what their managers need" "

When do you address correspondents by their first names in an e-mail? How is business conducted in a particular foreign country? Now, all these workplace questions--and many more--are answered in one convenient volume. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price-to-earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), setting up meetings, and much more.

Teach yourself exactly what you need to know about using Office Professional 2010-one step at a time! With STEP BY STEP, you build and practice new skills hands-on, at your own pace. Covering Microsoft Word, PowerPoint, Outlook, Excel, Access, Publisher, and OneNote, this book will help you learn the core features and capabilities needed to: Create attractive documents, publications, and spreadsheets Manage your e-mail, calendar, meetings, and communications Put your business data to work Develop and deliver great presentations Organize your ideas and notes in one place Connect, share, and accomplish more when working together"

Provides information on career development, the online office, document creation, telecommunications, business English, business law, information management, and other topics.

This comprehensive package of the most useful information in book and CD form is a must for the home office, small office, and corporate office professional alike. About the Desk Reference: Webster2s New World Office Professional2s Desk Reference gives today2s office professional or entrepreneur concise advice, tips, and resources for accomplishing many diverse tasks in the least amount of time. The information is written in simple, direct language and categorized and indexed for quick and easy retrieval. Webster2s New World Office Professional2s Desk Reference is completely up-to-date, covering today2s basic office equipment and current technologies such as desktop publishing, video conferencing, and much more. These special features provide extra value: Sidebars featuring special advice for medical, legal, and technical assistants Model formats for letters, reports, press releases, minutes, and more Numerous reference tables including travel distances, weather, exchange rates, and more A complete, concise style and grammar guide A 33,000-word guide to spelling and hyphenation About the CD-ROM: Writing powerful, effective letters can be time consuming. Webster2s New World Office Professional2s Desk Reference comes with Webster2s New World? 1001 Essential Letters on CD-ROM. The CD provides over 1,000 instant, electronic templates for all letter-writing needs from cover letters to sales-lead generation letters, and more. The keyword search technology allows users to find the perfect letter template in a flash and the easy-to-use customization feature allows for quick personalization. Webster2s New World 1001 Essential Letters is compatible with Microsoft Word, Word Perfect, and MS Write. System requirements are Windows 3.1, 3.11, or Windows 95 on a 486sx 33Mhz or faster system with 8MB RAM, 2MB hard disk space, and a CD-ROM drive.