The Psychology of Conflict and Conflict Management in Organizations
Title | The Psychology of Conflict and Conflict Management in Organizations PDF eBook |
Author | Carsten K. W. De Dreu |
Publisher | SIOP Organizational Frontiers Series |
Total Pages | 0 |
Release | 2013-01-08 |
Genre | Conflict management |
ISBN | 9780415651110 |
This volume in SIOP's Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which aims to place conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict processes, and conflict consequences. In addition, it stimulates modeling conflict at work at relevant levels of analyses: the interpersonal and group, and the organizational. It is appropriate for scholars and practitioners in the areas of industrial-organizational psychology, human resource management, organizational behavior, applied psychology, and social psychology.
Building Trust and Constructive Conflict Management in Organizations
Title | Building Trust and Constructive Conflict Management in Organizations PDF eBook |
Author | Patricia Elgoibar |
Publisher | Springer |
Total Pages | 230 |
Release | 2016-06-24 |
Genre | Psychology |
ISBN | 3319314750 |
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
The Oxford Handbook of Conflict Management in Organizations
Title | The Oxford Handbook of Conflict Management in Organizations PDF eBook |
Author | William K. Roche |
Publisher | Oxford University Press |
Total Pages | 577 |
Release | 2014-05 |
Genre | Business & Economics |
ISBN | 0199653674 |
New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Using Conflict in Organizations
Title | Using Conflict in Organizations PDF eBook |
Author | Carsten K W De Dreu |
Publisher | SAGE |
Total Pages | 242 |
Release | 1997-11-24 |
Genre | Business & Economics |
ISBN | 9780761950912 |
This text is unique in looking at the positive effects of conflict in groups and organizations. The book is able to provide a general theoretical framework and a sharp focus on thematic issues.
Making Conflict Work
Title | Making Conflict Work PDF eBook |
Author | Peter T. Coleman |
Publisher | HMH |
Total Pages | 305 |
Release | 2014-09-02 |
Genre | Business & Economics |
ISBN | 0544149149 |
“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review
Managing Conflict
Title | Managing Conflict PDF eBook |
Author | David Liddle |
Publisher | Kogan Page Publishers |
Total Pages | 321 |
Release | 2017-09-03 |
Genre | Business & Economics |
ISBN | 0749480890 |
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Handbook of Conflict Management Research
Title | Handbook of Conflict Management Research PDF eBook |
Author | Oluremi B. Ayoko |
Publisher | Edward Elgar Publishing |
Total Pages | 563 |
Release | 2014-07-31 |
Genre | Psychology |
ISBN | 1781006946 |
This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading