Remember that colorful childhood toy that spins? Each vane of a pinwheel looks the same and catches the same wind, spinning the wheel around. If one vane is damaged, the pinwheel slows down or stops. Many think of the pinwheel as a childhood diversion, but when you envision it as a metaphor for delivering great customer service, it means much more. In this book, Steve Church and Terry Cain define great customer service and explain how it increases employee engagement, boosts repeat business, and drives greater profitability. Delivering it, however, can be daunting, especially in a changing business environment where social media influences buyers. There are also pressures to reduce costs while providing employees with purpose and meaning. Those challenges, however, should not stop you from plotting a path toward customer service excellence. Help every employee understand the importance of great customer service and his or her role in delivering it with The Pinwheel. Through their many years in private sector business, Steve and Terry have learned that the culture of a business can be a companys most powerful weapon or a major roadblock to success. The most successful high-performance cultures are those designed by and with your entire team! (Ann Rhoades, founder, People Ink). Steve and Terry have been my friends and colleagues for several decades, working together with me at Avnet for most of those years. They were instrumental in our success, most notably for their leadership in establishing customer service as our number two core value (following integrity) globally. During my thirteen years as chairman and CEO, we grew the company from $6B to $26B+, and I am confident that would not have been possible without their persistent efforts to ensure we lived up to that core value. This book is based on their real-world experiences and successes, which they are sharing to help you become a more effective leader (Roy Vallee, former CEO and chairman, Avnet Inc.).

Turn the wheel and watch each scene transform with spinning, eye-catching designs! Award-winning artist Salina Yoon's spectacular display of kinetic art immerses readers in a colorful, poetic journey. From a balloon-filled sky to the deep blue sea, Pinwheel reminds readers of the beauty all around them. Let the fun begin with every spin!

Remember that colorful childhood toy that spins? Each vane of a pinwheel looks the same and catches the same wind, spinning the wheel around. If one vane is damaged, the pinwheel slows down or stops. Many think of the pinwheel as a childhood diversion, but when you envision it as a metaphor for delivering great customer service, it means much more. In this book, Steve Church and Terry Cain define great customer service and explain how it increases employee engagement, boosts repeat business, and drives greater profitability. Delivering it, however, can be daunting -- especially in a changing business environment where social media influences buyers. There are also pressures to reduce costs while providing employees with purpose and meaning. Those challenges, however, should not stop you from plotting a path toward customer service excellence. Help every employee understand the importance of great customer service and his or her role in delivering it with The Pinwheel.

The Pinwheel of Dollhouse Poetry is inspired to blow the child-like play in all God's beautiful people. Just be seated in your child chair of one place of true serenity in mind and closed eyes, to seek laying hold of your favorite child-like play innocence. World of people, begin scooping up sweet memories of imaginary playtime. Color the heart's pulse of pure life again, blue for boys embracing the soldier combat voice of GI. Joe men, to soar with one leg on Tommy's red scooter, to change the playtime to minnie zoom-zoom sounds found in match box cars. Continue the color of the heart's pulse of pure life again, pink for girls, begin to dress Barbie dolls in sparkle fashion clothes for the run-way, remembering to cuddle the faded-brown teddy bear to a sweet sleep, and daytime hours of play dress up Mommy, whom the child admires for many years to come. Beauty in adults, vanish thoughts of the hustle and bustle in world time and search to find your treasured inner beauty of self, a playful spirit. Slip off the high heels and work boots, and slide into the saddle shoes for the chalk game hop-scotch and jump into the inner tube swing of the swimming lake into your tennis shoes, to play a child once again with simple pure joy. Keep the breeze in your pinwheels, to show the color star of silver and red pinwheel of God's World.- Happy Reading Deborah L Kelley has been married to William D for 26 years, with three children; Willie T., Patsy L., and Michael D. A life of simpleness but happy being a homemaker and home schools. Her employment job consists of writing full time in the home. Deborah has a kindle spirit for writing with all expansions forms in poetry, non-fiction, fiction, future screen writing, and all others. The revelations of writing is not patted down and stuff to knock out the fluff to seal in a brown box in one place, but busting the seam lines of freshness in our world for pure life. Her invincible desire is to take pure creativity to tickle the heart of man but soothe the mind with tranquility, soaking to soar in peace. The dedicated voice of my past forefathers lay in the depth of my heart, as their grand daughter, Deborah moves to birth the true dream in writing. The lineage of gifted writing is a surge power line filled with flash lightning of God's unconditional Love to light up all men. The channel of ancestry has long for tender smiles to be staged in writing and create many stories of Life.

The cute story of two unique characters, Widdle and Waddle, who, when their town fell on hard times, came up with a most clever idea from a large trove of sticks in the forest to save their community and give birth to something called a pinwheel!

For use in schools and libraries only. In four separate stories, Pinwheel the donkey learns about friendship when his loneliness ends after meeting his "echo," a lovely picnic stems from a mistake, his rubbing on a tree seems to break it, and his best dream ever comes true.