This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation.

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for determining current performance levels and establishing desired performance levels. This handy reference will show managers how to: Analyze the performance of individual employees Pinpoint the gaps in performance and determine what's causing those gaps Develop practical strategies for maximizing performance Get the most from your training dollars and ensure that training is successful Give recognition of an employee's achievements Evaluate whether or not employees are using what they've learned Contents Identifying Employee Development Needs A Systems Approach to Performance Enhancement Fostering a Learning Organization Analyzing Employee Performance Identifying Causes of Performance Gaps Selecting Non-Training and Training Strategies Managing Training Resources Promoting Training Transfer Evaluating Training Outcomes

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal. Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say.Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems includes expertly crafted, easily customizable write-ups that address: sexual harassment, absenteeism, insubordination, drug or alcohol abuse, substandard work, email and phone misuse, teamwork issues, managerial misconduct, confidentiality breaches, social media abuse, and more!With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it’s easy to see why over 100,000 copies have already been sold, making life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.

Are you looking for a stress-free, professional way to address your employees' performance issues without having them spiral into a litigious frenzy? You're in luck! Crafted and regularly updated to reflect the latest in employment law, "120 Sample Write-Ups for Employee Performance Problems" by HR expert Dave Young is every manager's dream! Chock-full of 120 expertly crafted write-up samples, managers like you will be able to effectively and respectfully handle: Reprimanding or terminating a probationary employee Company policy infringements, from workplace violence to insubordination, bullying, and harassment Performance issues, such as lack of motivation and attention to detail, failure to meet targets, and denial to accept feedback Conduct issues, including inappropriate interpersonal relationships, physical and verbal aggression and abuse, and disruptive workplace behavior General attendance problems, from false illness claims to tardiness and inability to take responsibility for one's failures Immediate termination-worthy transgressions, including conviction or crimes, providing false documents, and embezzling company funds And so much more!

There is no question that the non-exempt employees you supervise play an extremely important role in contributing to the overall success of your organization. These are the people who typically perform the tasks which most directly impact your customers. Helping these key employees perform their jobs to the best of their abilities is a good investment in both your time and your organization's resources.