This volume explores the tensions between the student affairs foundation of holistic student development and the changing culture of corporatization. While there is ample evidence of neoliberalism in the academic affairs of higher education there is very little to no research to understand how neoliberalism is driving the corporatization of student affairs. This book argues that understanding neoliberalism in student affairs is crucial to student success and the student experience. The authors provide contextualized examples for understanding our positionality within the neoliberal system, as well as practical recommendations on resisting market values as common sense, thereby helping to preserve the profession and to imagine a new one centered on people, equity, and justice.

This unique study uncovers the lives and working conditions of a group of individuals who are usually rendered invisible on college campuses--the custodians who daily clean the offices, residence halls, bathrooms and public spaces. In doing so it also reveals universities’ equally invisible practices that frequently contradict their espoused values of inclusion and equity, and their profession that those on the margins are important members of the campus community.This vivid ethnography is the fruit of the year’s fieldwork that Peter Magolda’s undertook at two universities. His purpose was to shine a light on a subculture that neither decision-makers nor campus community members know very much about, let alone understand the motivations and aspirations of those who perform this work; and to pose fundamental questions about the moral implications of the corporatization of higher education and its impact on its lowest paid and most vulnerable employees.Working alongside and learning about the lives of over thirty janitorial staff, Peter Magolda becomes privy to acts of courage, resilience, and inspiration, as well as witness to their work ethic, and to instances of intolerance, inequity, and injustices. We learn the stories of remarkable people, and about their daily concerns, their fears and contributions.Peter Magolda raises such questions as: Does the academy still believe wisdom is exclusive to particular professions or classes of people? Are universities really inclusive? Is addressing service workers’ concerns part of the mission of higher education? If universities profess to value education, why make it difficult for those on the margins, such as custodians, to “get educated.”The book concludes with the research participants’ and the author’s reflections about ways that colleges can improve the lives of those whose underpaid and unremarked labor is so essential to the smooth running of their campuses.Appendices provide information about the research methodology and methods, as well as a discussion of the influence of corporate managerialism on ethnographic research.

In the day-to-day work of higher education administration, student affairs professionals know that different institutional types—whether a small liberal arts college, a doctoral intensive institution, or a large private university—require different practical approaches. Despite this, most student affairs literature emphasizes a "one size fits all" approach to practice, giving little attention to the differing models of student affairs practice and their diversity across institutions. In the second edition of this influential book, leading scholars Kathleen Manning, Jillian Kinzie, and John H. Schuh advocate an original approach by presenting 11 models of student affairs practice, including both traditional and innovative programs. Based on a qualitative, multi-institutional research project, One Size Does Not Fit All explores a variety of policies, practices, and programs that contribute to increased student engagement, success, and learning. New to this Revised Edition: Refinement of models in light of recent NSSE data and current developments in higher education, including budget cuts and the economic crisis, Updated information throughout about model assessment and techniques to renew divisions of student affairs, A deeper analysis of how models of student affairs practice relate to institutional mission and purposes, End-of-chapter discussion questions to guide thinking about ways to incorporate models in one’s own context, An entirely new Part IV, including chapters on "Catalysts and Tools for Change" and "Redesigning Your Student Affairs Division."

In the day-to-day work of higher education administration, student affairs professionals know that different institutional types - whether a small liberal arts college, a doctoral intensive institution, or a large private university - require different practical approaches. Despite this, most student affairs literature emphasizes a "one size fits all" approach to practice. In this book, leading scholars Kathleen Manning, Jillian Kinzie and John Schuh advocate a new approach by presenting eleven models of student affairs practice. These models are based on a qualitative, multi-institutional case study research project involving twenty institutions of higher education varying by type, size and mission. By accessibly presenting different types of institutions that have all experienced higher than predicted levels of student engagement and graduation rates the authors set out to discover the policies, practices and programs that can contribute to student success.

What issues and trends affect higher education and student affairs today? In this fully updated handbook, leading experts discuss the answer to this and other essential questions. They provide a definitive reference for student affairs professionals at all levels of administration and management. The handbook offers specific, practical advice as well as broad approaches to planning and problem solving. It contains modernized discussions on such critical topics as institutional mission, institutional governance, understanding campus environments, finance and budgeting, assessment, program planning, staff selection, training and evaluation, and much more.

What issues and trends affect higher education and student affairs today? In this fully updated handbook, leading experts discuss the answer to this and other essential questions. They provide a definitive reference for student affairs professionals at all levels of administration and management. The handbook offers specific, practical advice as well as broad approaches to planning and problem solving. It contains modernized discussions on such critical topics as institutional mission, institutional governance, understanding campus environments, finance and budgeting, assessment, program planning, staff selection, training and evaluation, and much more.

Sponsored by the National Association of Student Personnel Administrators What issues and trends affect higher education and student affairs today? What skills and competencies will student affairs administrators need to confront change and future challenges? What opportunities and choices will they discover as they strive to develop professionally? In this fully updated handbook, thirty-nine experts discuss the answers to these and other essential questions. Together, they provide a definitive reference for student affairs professionals at all levels of administration and management. Organized into five distinct sections and over thirty insightful chapters, The Handbook of Student Affairs Administration offers specific, practical advice as well as broad approaches to planning and problem solving. Readers will find modernized discussions on such critical topics as institutional mission, strategic planning, change management, finance and budgeting, staff selection, training and evaluation, conflict resolution, fundraising, legal and ethical behavior, service development, technological innovation, diversity, leadership, and more. In addition, there are new chapters that explore: The history and philosophy of student affairs How to plan and finance campus facilities The role and value of assessment in student affairs How to translate theory and assessment results into practice How to create successful partnerships with academic affairs The impact of fundraising and development The standards and principles of good professional practice Filled with thoughtful advice from the field's foremost authorities, this comprehensive handbook reflects the most current and effective practices in college student affairs. Praise for the Classic First Edition "Each chapter is designed to stand alone as a source of information for new chief student affairs officers, individuals new to the student affairs field, doctoral students, chief student affairs officers seeking professional renewal, college presidents, and other administrative officers who want to know more about student affairs work.... Many of the chapters in this handbook are filled with 'ah hahs,' quiet smiles, and those private revelations that people have when reading an insightful statement they wish they themselves had made.... As is true for most of the Jossey-Bass professional handbooks, each chapter stands alone and offers varying degrees of information and usefulness." --Journal of Higher Education "The authors address the critical issues and skills necessary for higher education administration. The book covers a wide range of topics that would be appropriate for the beginning administrator as well as the seasoned veteran. The essays provide information on the practical day-to-day activities of higher education administration as well as the more abstract concepts of strategic decision-making and the political realities that surround university life. The book is recommAnded; it has such a broad brush approach that it is practical for an introductory course in higher education as well as a solid reference for the practicing administrator." --Choice