He walked away from the job three years ago. But Harry Bosch cannot resist the call to join the elite Open/Unsolved Unit. His mission: solve murders whose investigations were flawed, stalled, or abandoned to L.A.'s tides of crime. With some people openly rooting for his failure, Harry catches the case of a teenager dragged off to her death on Oat Mountain, and traces the DNA on the murder weapon to a small-time criminal. But something bigger and darker beckons, and Harry must battle to fit all the pieces together. Shaking cages and rattling ghosts, he will push the rules to the limit-and expose the kind of truth that shatters lives, ends careers, and keeps the dead whispering in the night....

The Closer’s Survival Guide is perfect for sales people, negotiators, deal makers and mediators but also critically important for dreamers, investors, inventors, buyers, brokers, entrepreneurs, bankers, CEO’s, politicians and anyone who wants to close others on the way they think and get what they want in life. Show me any highly successful person, and I will show you someone who has big dreams and who knows how to close! The end game is the close.

The keystone of Gay's world-famous series of books, first published in 1980, is a complete reference on closing sales and a guide to new sales presentations in today's marketplace. Not a beginner's manual or self-help book, this classic is designed to help master closers brush up and study total closing procedures.

Practical, real-world sales advice you can apply immediately to improve your numbers In Coffee’s For Closers: The Best Real Life Sales Book You’ll Ever Read, veteran sales leader and coach Tony Morris delivers a can’t-miss, hands-on guide to becoming the best salesperson you can be. This is not a book filled with high-level theories – rather it is a book that offers innovative and easy-to-understand sales techniques you can apply immediately and integrate into your daily life as a salesperson. In the book, you’ll explore tried-and-true, step-by-step tutorials on getting past gatekeepers, cold-calling, questioning, listening to customers, and crafting airtight proposals. You’ll also find: Expert tips on gaining commitment and closing, as well as advice on how to handle prospects’ objections and stalling tactics Ways to generate leads, build rapport with customers, prepare for your next sales call, and even manage your time wisely Strategies for handling rejection - a frequently encountered experience for every salesperson A practical blueprint for sales success that is heavily informed by real-world experience and commonsense, Coffee’s For Closers will become one of those essential resources you rely on to inform your everyday approach to sales.

An award-winning trainer draws on experience with such top athletes as Michael Jordan, Kobe Bryant and Ken Griffey, Jr. to explain how to tap dark competitive reflexes in order to succeed regardless of circumstances, explaining the importance of finding internal resources and harnessing the power of personal fears and instincts.

Struggling in sales? Want to increase your closing percentage? Without selling your soul? When newly appointed Online Marketing Manager, Ben, asks old-timer Ned how much selling has changed, he's surprised by Ned's answer, "Not much." Ben bets that he can put together an online system that will out-sell Ned. The latest installment in the Famous Blue Books Series, The Closers - Part 3, follows the mentoring relationship between Ned and Ben that leads them to the deal of their lives. Living legend Ben Gay III and Entrepreneur and Sales Expert Paul Democritou teach you how to explode your sales career and finally win in closing in this teaching novel with commentary. Learn the only close you will ever need if you follow the principles of Sales Infiltration. Understand the "Levels of Salesmanship" and how to climb the Ladder of Success by thinking differently. See how Sales Infiltrators approach each stage of a deal, and understand the true meaning of "always be closing." Eavesdrop on real-life heavy-hitters' conversations with transcripts of the authors' conversations in the commentary Enjoy the narrative, read the notes for a crash-course in Sales Infiltration, or combine the two for a complete masterclass. The Closers - Part 1, which explains selling the way it really is, not the way some salespeople wish it was, sold over 5 million copies before the publisher stopped counting 20 years ago. The Closers - Part 2 picked up where that left off, showing you what successful, sophisticated salespeople really do with that basic information. The Closers - Part 3 moves beyond Master Closers to Sales Infiltration, combining classic sales closing techniques with modern technology and sales psychology to demystify why some salespeople succeed while others are left floundering. Whether you're familiar with the Secret Blue Books and need to complete your Sales Infiltration education, or this is your first exposure to the Sales Closers' Bible, you need to read The Closers - Part 3 before you make another sales call!

Taking us from smoggy Los Angeles to the woods of Idaho, from Hawaii at the turn of the twentieth century to the post-Civil War frontier, these riveting stories trace the perils and occasional triumphs of lawmen and women who put themselves in harm's way to face down the bad guys. Some of them even walk the edge of becoming bad guys themselves. In T. Jefferson Parker's "Skinhead Central," an ex-cop and his wife find unexpected menace in the idyllic setting they have chosen for their retirement. In Alafair Burke's "Winning," a female officer who is attacked in the line of duty must protect her own husband from his worst impulses. In Michael Connelly's "Father's Day", Harry Bosch faces one of his most emotionally trying cases, investigating a young boy's death. These are hard-hitting, thrilling, and utterly unforgettable stories, from some of the best writers in the mystery world.