The 5th edition of The Australian Bar Attendant’s Handbook has been updated to reflect today’s practices in the hospitality industry along with current training package requirements for bar, cellar, coffee and the responsible service of alcohol. With a clear layout and concise language this text combines underpinning knowledge with real life examples so that students can provide the highest level of customer service.

A reference for teaching anyone working in a bar, recommended by the Australian Hotels Association. It contains transparency masters of enlarged papers from the second edition of The Australian Bar Attendant's Handbook, featuring diagrams, lists of equipment, liqueurs, questions and more.

People from all over the world assembled in Mother Earth's Down Under to produce a hospitality miracle - how they can get away with it! Being legally flexible of course! Somebody-or-other Hilton - "Why, it's the Hilton handbook!" The praise just keeps pouring in! From the best-selling author of the highly unacclaimed trilogy, 'The Bible, The Koran and The Verbal Diarrhoea III'. He is also responsible for those definitive travel books, 'The Environmentally Aware Person's Trekking Guides,' with such epic titles as 'Drunk and Disorderly in the Dardanelles', 'In the Lock-up Wherever the Stuff It Was', 'Chundering Around China', 'Achieving Stupor in Kathmandu' and 'Can't Remember California', among dozens of others.