This first synthesis of diverse but related research provides a unique conceptualization of the field of computer writing and documentation.

Text, ConText, and HyperText presents recent developments in three related and important areas of technical communication: the design of effective documentation; the impact of new technology and research on technical writing; and the training and management of technical writers.The contributors are all authorities drawn from universities and industry who are active in defining and analyzing the role of computing in technical documentation and the role of documentation in the development of computing technology. This first synthesis of their diverse but related research provides a unique conceptualization of the field of computers and writing and documentation.The book first examines techniques for writing online documentation and the value of usability testing. It presents new research into the impact of human factors in screen design and designing online help, and looks at the impact of desktop publishing on documentation, and at visual literacy and graphic design.Artificial intelligence and documentation processing are then addressed with discussion of data acquisition, automated formatting in expert systems, and document databases; the uses of HyperText in documentation; and the future of technical writing in this new environment.Text, ConText, and HyperText concludes by examining the training and management of documentation groups: how they "learn to write" in industry, management of large-scale documentation projects and their effect on product development; and the "two cultures" of engineering and documentation.Edward Barrett is a Lecturer in the Writing Program at MIT. Text, ConText, and HyperText is included in the Information Systems series, edited by Michael Lesk.

This second edition of Jay David Bolter's classic text expands on the objectives of the original volume, illustrating the relationship of print to new media, and examining how hypertext and other forms of electronic writing refashion or "remediate" the forms and genres of print. Reflecting the dynamic changes in electronic technology since the first edition, this revision incorporates the Web and other current standards of electronic writing. As a text for students in composition, new technologies, information studies, and related areas, this volume provides a unique examination of the computer as a technology for reading and writing.

Hypertext is the term coined for the storage of electronic data, whether it be textual or graphic, in such a way that the whole file, in addition to, say, a word processor, becomes an electronic "concordance." This book positions hypertext in an interdisciplinary area created by the overlap of psychology, computer science and information science, in addition to assessing its importance in the field of electronic publishing. Rather than simply summarize everything that has gone before, it aims to provide a position statement from which further work can be suggested. This book will be of interest to researchers, software authors, publishers and anyone concerned with distributing information.

Designed to help processing professionals and technical writers write clear, accurate computer user documentation. Presents a systematic approach to writing paper and online documentation. Version 2 retains much essential material from the first edition, while offering new information on desktop publishing, CASE tools and the ``software factory'' programming technologies. Also covers new techniques such as team writing, hypertext, mass storage and more.

This book is a study of the computer as a new technology for reading and writing -- a technology that may replace the printing press as our principal medium of symbolic communication. One of the main subjects of Writing Spaceis hypertext, a technique that allows scientists, scholars, and creative writers to construct texts that interact with the needs and desires of the reader. Bolter explores both the theory and practice of hypertext, demonstrating that the computer as hypertext represents a new stage in the long history of writing, one that has far-reaching implications in the fields of human and artificial intelligence, cognitive science, philosophy, semiotics, and literary theory. Through a masterful integration of introductory, historical, illustrative, and theoretical material as well as an accompanying diskette containing a sample of hypertextual writing, Bolter supports his claim that the computer will carry literacy into a new age -- the age of electronic text that will emerge from the "age of print that is now passing." His reflections on literacy in contemporary culture lead him to a compelling conclusion: ironically, cultural literacy is becoming almost synonymous with computer literacy.