In groundbreaking research Gail Jefferson explores in fine detail the interactional complexities of talking about troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends.

Few conversational topics can be as significant as our troubles in life, whether everyday and commonplace, or more exceptional and disturbing. In groundbreaking research conducted with John Lee at the University of Manchester UK, Gail Jefferson turned the microscope on how people talk about their troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends. Through recordings of interactions in which people talk about problems they're having with their children, concerns about their health, financial problems, marital and relationship difficulties (their own or other people's), examination failures, dramatic events such as burglaries or a house fire and other such troubles, Jefferson explores the interactional dynamics and complexities of introducing such topics, of how speakers sustain and elaborate their descriptions and accounts of their troubles, how participants align and affiliate with one another, and finally manage to move away from such topics. The studies Jefferson published out of that remarkable period of research have been collected together in this volume. They are as insightful and informative about how we talk about our troubles, as they are innovative in the development and application of Conversation Analysis. Gail Jefferson (1938-2008) was one of the co-founders of Conversation Analysis (CA); through her early collaboration with Harvey Sacks and in her subsequent research, she laid the foundations for what has become an immensely important interdisciplinary paradigm. She co-authored, with Harvey Sacks and Emanuel Schegloff, two of the most highly cited articles ever published in Language, on turn-taking and repair. These papers were foundational, as was the transcription system that she developed and that is used by conversation analysts world-wide. Her research papers were a distinctive and original voice in the emerging micro-analysis of interaction in everyday life.

Maya's friend Bailey loves to talk about everything and everyone. At first, Maya thinks Bailey is funny. But when Bailey's talk leads to harmful rumors and hurt feelings, Maya begins to think twice about their friendship. In her fourth book for children, relational aggression expert Trudy Ludwig acquaints readers with the damaging consequences of "trouble talk"-talking to others about someone else's troubles in order to establish connection and gain attention. Includes additional resources for kids, parents, and teachers, as well as advice from Trudy about how to combat trouble talk. Trudy Ludwig's books have sold more than 50,000 copies. Includes foreword by Dr. Charisse L. Nixon, author of Girl Wars: 12 Strategies That Will End Female Bullying.

Humans are imperfect, and problems of speaking, hearing and understanding are pervasive in ordinary interaction. This book examines the way we 'repair' and correct such problems as they arise in conversation and other forms of human interaction. The first book-length study of this topic, it brings together a team of scholars from the fields of anthropology, communication, linguistics and sociology to explore how speakers address problems in their own talk and that of others, and how the practices of repair are interwoven with non-verbal aspects of communication such as gaze and gesture, across a variety of languages. Specific chapters highlight intersections between repair and epistemics, repair and turn construction, and repair and action formation. Aimed at researchers and students in sociolinguistics, speech communication, conversation analysis and the broader human and social sciences to which they contribute - anthropology, linguistics, psychology and sociology - this book provides a state-of-the-art review of conversational repair, while charting new directions for future study.

From the author of New York Times bestseller You're Wearing That? this bestselling classic work draws upon groundbreaking research by an acclaimed sociolinguist to show that women and men live in different worlds, made of different words. Women and men live in different worlds...made of different words. Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said. Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.

Anita Pomerantz is one of the pioneers of Conversation Analysis (CA), a field that has grown from a small and marginalized subfield into a significant, international, multidisciplinary field of inquiry. CA now enjoys widespread acceptance and appreciation, thanks in large part to Pomerantz's contributions. Asking and Telling in Conversation collects Pomerantz's most influential articles across the span of her career, focusing on the complexities of asking and telling something to another person. The actions of asking and telling may seem straightforward, but speakers deal with a number of complexities when they ask and tell. Pomerantz's work focuses on the ways in which the performances of asking and telling are shaped by, and shape, the identities of the participants, the activities in which they are engaged, what was said and done prior to the actions in question, and the anticipated reactions to their talk and action. Each of the volume's nine chapters is framed by original pieces by Pomerantz which discuss the significance and contribution of the article to current studies in CA. In addition to the new introductions and closing commentary for each work, this book includes full introductory and concluding chapters that draw out the connections across the author's work. Pomerantz also shares her reflections on preference organization, which she first analyzed in her foundational research nearly fifty years ago. Bringing together seminal works of CA with contemporary analysis in the field, this book sheds new light on important questions-and answers-in communication studies. A collection of work from a foremost scholar, Asking and Telling in Conversation is an invaluable resource for scholars and students of Conversation Analysis.

Now in its second edition, this volume offers a strong synthesis of classic and current work in conversation analysis (CA), usefully encapsulated in a model of interactional practices that comprise interactional competence. Through this synthesis, Wong and Waring demonstrate how CA findings can help to increase language teachers’ awareness of the spoken language and suggest ways of applying that knowledge to teaching second language interaction skills. The Second Edition features: Substantial updates that include new findings on interactional practices Reconceptualized, reorganized, and revised content for greater accuracy, clarity, and readability Expanded key concepts glossary at the end of each chapter New tasks with more transcripts of actual talk New authors' stories The book is geared towards current and prospective second or foreign language teachers, material developers, and other language professionals, and assumes neither background knowledge of conversation analysis nor its connection to second language teaching. It also serves as a handy reference for those interested in key CA findings on social interaction.