Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysis. Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication, Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time Written by two leading figures in the field of Conversation Analysis

From hospitals and prisons to schools and corporations: no matter how large or seemingly abstract, all institutions are ultimately the result of the actions and interactions of people. In this original and innovative text, Gibson and Vom Lehn show the different ways in which studying people's own meaning-making practices can help us understand the role of institutions in contemporary society. Institutions, Interaction and Social Theory takes the reader through the core conceptual foundations of Symbolic Interactionism, Ethnomethodology and Conversation Analysis. Engaging with a rich tradition in sociological thought, it suggests that interactionist perspectives have remained largely absent in the study of institutions, and how they contrast with and contribute to the broader field of research in institutional contexts. With chapters on healthcare, education, markets, and art and culture, this text will be of interest to those studying institutions, organisations and work in sociology and in business schools. It will also be valuable for students of social theory interested in interactionism, and in the challenges and opportunities of connecting complex theoretical discussions to real world examples.

The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing. An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers. Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.

Bushnell and Moody present a rich investigation into the navigation of friendships, adopting discursive and ethnographic perspectives to examine Japanese, Chinese, Korean, and English interactional data. Since the definition of friendship is hard to pin down, most sociocultural anthropologists have tended to focus on issues of kinship and descent, while leaving friendship as a residual or interstitial issue. However, this book puts friendship as the central focus and offers unique perspectives from the participants themselves. The interactional work implicated in the accomplishment of making and being friends, and the trials and tribulations of friendship, are both explored through the many detailed analyses showing how the participants navigate the calm and rough waters of friendship in and through their everyday interactions. Researchers, undergraduates, and postgraduate students in the fields of conversation analysis, pragmatics, and other social sciences will benefit from the real-life examples in the book as well as the analysis.

Presenting a comprehensive, state-of-the-art overview of theoretical and descriptive research in the field, The Handbook of Conversation Analysis brings together contributions by leading international experts to provide an invaluable information resource and reference for scholars of social interaction across the areas of conversation analysis, discourse analysis, linguistic anthropology, interpersonal communication, discursive psychology and sociolinguistics. Ideal as an introduction to the field for upper level undergraduates and as an in-depth review of the latest developments for graduate level students and established scholars Five sections outline the history and theory, methods, fundamental concepts, and core contexts in the study of conversation, as well as topics central to conversation analysis Written by international conversation analysis experts, the book covers a wide range of topics and disciplines, from reviewing underlying structures of conversation, to describing conversation analysis' relationship to anthropology, communication, linguistics, psychology, and sociology

Language and social interaction is a vibrant area of inquiry with numerous journals devoted to its study. Although well represented at major international conferences, it rarely constitutes the focus of an entire conference. LANSI (The Language and Social Interaction Working Group) is one of the few exceptions. This volume brings together a collection of papers that began as presentations and ensuing dialogues at the first two LANSI conferences, providing a snapshot and broad sampling of current research in a variety of institutional contexts such as jury deliberations, educational settings, medical interaction, and service encounters.

Offering an interdisciplinary approach, The Handbook of Classroom Discourse and Interaction presents a series of contributions written by educators and applied linguists that explores the latest research methodologies and theories related to classroom language. • Organized to facilitate a critical understanding of how and why various research traditions differ and how they overlap theoretically and methodologically • Discusses key issues in the future development of research in critical areas of education and applied linguistics • Provides empirically-based analysis of classroom talk to illustrate theoretical claims and methodologies • Includes multimodal transcripts, an emerging trend in education and applied linguistics, particularly in conversation analysis and sociocultural theory