In this latest edition of Supply Chain Excellence, the authors provide tools for measuring financial gains linked to value chain optimisation. (Business Digest, March 2012). To keep your sales, manufacturing, distribution, and inventory moving in perfect synchronization, you need a flawless, repeatable supply chain improvement approach that maximizes process efficiency, eliminates dysfunction, and aligns disparate organizations-globally.

Supply Chain Excellence is the ultimate supply chain continuous improvement process. It is holistic, ensuring customer satisfaction from the original raw material provider to the ultimate, finished-product consumer. In other words, it is doing business with No Boundaries. When a supply chain achieves Supply Chain Excellence, its links run together into a smooth, agile, continuous flow. No Boundaries introduces you to the Six Levels of Supply Chain Excellence and the eight core competencies necessary for moving up the levels. You will learn how to achieve awesome supply chain results with technology. The supply chains you create with this book will have No Boundaries, resulting in tremendous competitive advantage. Achieving Supply Chain Excellence is a bold new journey, but it is the only way to travel. For those who want to win in today's global marketplace, it's time to begin the journey!

Recent decades have witnessed an explosion in supply chain complexity. Very few firms have succeeded in building excellent supply chains and employing supply chain management (SCM) as a competitive advantage. For the ones which have developed enhanced supply chain design and process capabilities, their performance has far exceeded their competitors'. While for the vast majority of firms, SCM still remains a means of reducing costs and improving efficiency, for the excellent ones, SCM has turned into a source for value creation. What factors drive firms towards supply chain excellence? How can real differentiation be created through supply chains? Excellence in Supply Chain Management examines the characteristics and features of firms that excel in SCM.

Supply Chain Processes introduces readers to the view that genuine supply chain competitive advantage is achieved via supply chain excellence which in turn is underpinned by supply chain process excellence. The ultimate supply chain goal is to deliver the right product, of the right quality, in the right quantity, to the right place, at the right time and for the right cost. The author identifies four core supply chain processes – strategy, design, execution and people – to which the process improvement techniques explained can be applied to ensure superior supply chain performance. Key topics are addressed, including supply chain risk, resilience, sustainability, challenges confronting modern-day supply chains and developing an elegant supply chain design. Each chapter starts with a section that explores learning opportunities and is followed by detailed chapter content. Carefully explained examples are provided, as well as end of chapter case studies, review questions and written assignments. A full suite of teaching aids is also provided for lecturers and tutors. Providing both management expertise and technical skills, which are essential to decision-makers in the supply chain, this textbook should be essential reading for undergraduate and post-graduate students, post-experience students studying for professional qualifications, and operating supply chain leaders and supply chain professionals. Online resources include chapter-by-chapter PowerPoint slides, tutorial exercises, written assignments and a test bank of exam questions.

Presents roadmap to implementing next level supply management practices and strategies. This title outlines the critical success factors for leading your company to the next level in procurement practices and performance and provides a transformation model to improve bottom-line results.

Over the last decade, supply chain management has advanced from the warehouse and logistics to strategic management. Integrating theory and practices of supply chain management, this book incorporates hands-on literature on selected topics of Value Creation, Supply Chain Management Optimization and Mass-Customization. These topics represent key building blocks in management decisions and highlight the increasing importance of the supply chains supporting the global economy. The coverage focuses on how to build a competitive supply chain using viable management strategies, operational models, and information technology. It includes a core presentation on supply chain management, collaborative planning, advanced planning and budgeting system, risk management and new initiatives such as incorporating anthropometry into design of products.

All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.