Ever come away from a conversation thinking ‘I could have handled that better’? Soft skills are a dark art, but one you are already using when you are at your best. With her simple NALED framework, Lucy Harrison has already helped hundreds of leaders be at their best more often. Now you too can choose to hold a different kind of conversation. Designed and road-tested with busy industry managers, this guide and toolkit will help you improve team engagement, ideas and performance. LUCY HARRISON is the founder of leadership consultancy the Harrison Network, delivering training and coaching in organizational development with a focus on human-centred leadership. Foreword by Adrienne Kelbie, CBE

The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

Soft Skills for Hard Times is a hand book for the over achiever. It is written for people who understand that when competence is present, it is only the ticket to the game; it does not make one a player. It is a book for those who would invest resources in getting good and no time in getting chosen. It is a book for the potential high performer who constantly wonders why since they are so smartwhy is it that the seemingly average performer keeps getting ahead. These are hard timeswe need skills to navigate the course.

In all industries, organizations, and professions, soft skills are extremely valuable. Employers look for these abilities and attribute just as hard or technical skills since they help you be a productive and communicative team member. Understanding soft skills can assist you in identifying and improving your own, allowing you to be a more well-rounded applicant and employee. To improve your career and achieve your goals in today's modern workplace, you must develop and demonstrate your soft skills. Different occupations necessitate different levels of hard skill proficiency. Coding, writing, and knowledge of certain computer applications are examples of these skills. On the other side, soft skills are just as vital as hard skills; however, they are often overlooked. These intangible traits increase your productivity and make you have a favorable effect in the workplace. So, what are the most important soft skills, and what role do they play in your progress? To answer this and many other questions, we have designed this book. This book targets the eleven most crucial soft skills for professional advancement in any industry. To meet the aim, the book summarizes: Concept of Career Growth What exactly are soft skills 11 Must-Have soft skills Communication Persuasion Negotiation Relationship Building Empathy Teamwork Positive Attitude Work ethics Time Management Conflict Resolution Emotional Intelligence

By accepting the CEO job at Hewlett-Packard, an iconic company that had lost its way, Carly Fiorina confirmed her status as the most powerful businesswoman in America. But she also made herself a target for everyone who disliked her bold leadership style and resented her rapid rise. For six years, as she led HP through drastic changes and a controversial merger, Fiorina was the subject of endless analysis, debate and speculation. Yet in all that time, the public never really got to know the person behind the persona. Tough Choices finally reveals the real Carly Fiorina, who writes with brutal honesty about her triumphs and failures, her deepest fears and most painful confrontations – including her sudden and very public firing by HP's board of directors. Tough Choices shows what it's really like to lead a major corporation in a time of great change while trying to stay true to your values. It's one woman's inspiring story, along with her unique perspective on leadership, technology, globalisation, sexism and many other issues. "Superb... certain to be a hit. Ms Fiorina is at her best when recounting the travails of a woman in a male-dominated culture. She is also good in her psychological descriptions of the constant betrayals that occur in corporate bureaucracies. The woman that emerges from these pages is cultured, sensitive and vulnerable, even as she acts tough." —The Economist

I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors.