*The fourth edition of Residential Construction Performance Guidelines should be used for all contracts written after August 16, 2010. Contracts written prior to August 16, 2010, can still reference the third edition. NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling). The Consumer Reference makes it easy to provide a copy of the guidelines to every customer. Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and: - Helps customers understand the basics of a properly constructed home, warranty, and maintenance items - Enables you to resolve customer concerns before they escalate into complaints or worse - Demonstrates that you are a professional who consistently meets or exceeds accepted industry guidelines Includes Residential Construction Performance Guidelines for: - Site Work and Foundation - Floors, Walls, and Roofs - Plumbing and Electrical, including Interior Climate Control - Interior and Floor Finishes - Fireplace and Wood Stove - Concrete Stoops and Steps - Garage, Driveways, and Sidewalks - Wood Decks - Landscaping A Glossary and Index are also included. To build customer satisfaction and boost your bottom line, you'll want to provide a copy of the Consumer Reference with every home you build A great tool for critical measure guidance when communicating to employees, independent contractors, suppliers, retailers and homeowners. -- Jim Trepinski, Fleetwood Homes, Waco, TX Codes and standards have no guidance on tolerances, fit and finish, and customer expectations vs. realistic construction results. The Residential Construction Performance Guidelines provides a basis to evaluate construction results and resolve disputes between contractors and owners. -- Charles Coones, Forensic Investigations and Technologies, Knoxville, Tennessee I give this book to all my home buyers prior to starting construction. This book is very valuable as a reference to proper construction practices for the homeowner and contractor. Without it you will end up doing more extensive repairs than necessary. -- Shane Chapman, Chapman Custom Homes L.C., Wichita, KS I have used the guide lines on several occasions. When clients deplete their funds there are always workmanship complaints. The guide has been a strong asset to settle the complaints. -- Joe Peperone, Peperone Construction L.L.C, Metairie, LA Save Big with Bulk Orders

"NAHB Remodelers, Single Family Builders Committee"-- t.p.

NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling). The Consumer Reference makes it easy to provide a copy of the guidelines to every customer. Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and: Help customers understand the basics of a properly constructed home and how it should perform during the warranty period Take action to resolve customer concerns before they escalate to complaints Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines Includes Residential Construction Performance Guidelines for: Site Work and Foundation Floors, Walls, and Roofs

Residential construction performance guidelines is the most widely used recommendation by the home building and remodeling industry on how homes should perform during the warranty period. This fully-amended reference tool will help builders and remodelers manage customer expectations and resolve customer complaints, while delivering high-performance homes. Features include: More than 330 guidelines in 13 major construction categories New guidelines on crawl spaces, subfloor and joists, windows and glass, plumbing, cabinets, and more Glossary of common terms Italicized terms throughout for easy identification in the Glossary The consumer version of Residential Construction Performance Guidelines (sold separately) allows you to: Help customers understand the basics of a properly constructed home and how it should perform during the warranty period Take action to resolve customer concerns before they escalate to complaints Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines.

The Residential Construction Performance Guidelines have become the accepted tool in many locations throughout the country for evaluating performance by parties under residential construction contracts when a dispute may lead to litigation or arbitration. These guidelines are a collection of minimum performance criteria and should be interpreted as such. The guidelines selected for this manual deal with the issues that most frequently prompt questions for the contractor and the consumer. The developers of these guidelines examined typical building techniques and quality measures based on a general overview of residential construction within the United States.

A popular reference used daily by builders, contractors, architects, and owners, this guide is a unique collection of industry standards that define quality in construction. For contractors, subcontractors, owners, developers, architects, engineers, attorneys, and insurance personnel, it provides authoritative requirements and recommendations compiled from the nation's leading professional associations, industry publications, and building code organizations. New third edition is completely updated to the latest standards, codes, and trends. Coverage includes standards for concrete, masonry, framing, finish carpentry and cabinetry, insulation, roofing, windows and doors, drywall and ceramic tile, floor covering, plumbing, electrical, HVAC, and more. This one-stop reference is enhanced by helpful commentary from respected practitioners, including identification of items most frequently targeted for construction defect claims. FEATURES: This one-of-a-kind resource enables you to: Establish an acceptable quality of workmanship Resolve disputes and avoid litigation Train personnel in correct installation procedures Answer client questions and authority Easily find applicable building code information The nationwide team of editors includes leading contractors, engineers, architects and construction defect analysts. They provide practical installation tips, along with advice on how to avoid the most frequently cited defect claims.