Referral Revolution (Second Edition)is definitely a must-have for any sales professionals who desire to develop a continous stream of prospects and clients to meet. Whether you are new, struggling or stagnating in your sales or in any business, Referral Revolution can transform and improve your sales to a whole new level you never thought you can. “Chris Chan’s new book is quite simply fantastic! What makes Referral Revolution such a compelling read is that we finally have a dynamic new way of approaching a subject which we have all tried to master for as long as we have been in business. Within any profession, the search is always on for the new authority on a particular subject and in respect of building clients and contacts through referrals, we may well have found ours in Chris Chan.” -Sandro Forte. Author of Best Selling Book “Dare To Be Different", Speaker and 20 year MDRT Top of the Table Producer (United Kingdom) Pick up your copy of Referral Revolution (Second Edition) today to kickstart your referral numbers and stop worrying about where to find your next client!

This systematic, contextual and practice-oriented account of complementarity explores the background and historical expectations associated with complementarity, its interpretation in prosecutorial policy and judicial practice, its context (ad hoc tribunals, universal jurisdiction, R2P) and its impact in specific situations (Colombia, Congo, Uganda, Central African Republic, Sudan and Kenya). Written by leading experts from inside and outside the Court and scholars from multiple disciplines, the essays combine theoretical inquiry with policy recommendations and the first-hand experience of practitioners. It is geared towards academics, lawyers and policy-makers who deal with the impact and application of international criminal justice and its interplay with peace and security, transitional justice and international relations.

Trailblazers: 100 Case Studies in Marketing Brilliance unveils the revolutionary power of marketing that transcends mere transactions to forge lasting cultural phenomena. From Apple's iPod unveiling that reshaped the music industry, to Red Bull and Coca-Cola creating iconic brand experiences, this book chronicles the journey of brands that broke the mold. It's a testament to those who leveraged innovation, psychology, and bold narratives to not just meet, but anticipate consumer desires. For visionaries eager to disrupt and inspire, "Trailblazers" is your guide to the art of marketing that changes the world—one campaign at a time. Welcome to the revolution.

What happens when the international community simultaneously pursues peace and justice in response to ongoing conflicts? What are the effects of interventions by the International Criminal Court (ICC) on the wars in which the institution intervenes? Is holding perpetrators of mass atrocitiesaccountable a help or hindrance to conflict resolution? This book offers an in-depth examination of the effects of interventions by the ICC on peace, justice and conflict processes. The "peace versus justice" debate, wherein it is argued that the ICC has either positive or negative effects on'peace', has spawned in response to the Court's propensity to intervene in conflicts as they still rage. This book is a response to, and a critical engagement with, this debate.Building on theoretical and analytical insights from the fields of conflict and peace studies, conflict resolution, and negotiation theory, the book develops a novel analytical framework to study the Court's effects on peace, justice, and conflict processes. This framework is applied to two cases:Libya and northern Uganda. Drawing on extensive fieldwork, the core of the book examines the empirical effects of the ICC on each case. The book also examines why the ICC has the effects that it does, delineating the relationship between the interests of states that refer situations to the Court andthe ICC's institutional interests, arguing that the negotiation of these interests determines which side of a conflict the ICC targets and thus its effects on peace, justice, and conflict processes.While the effects of the ICC's interventions are ultimately and inevitably mixed, the book makes a unique contribution to the empirical record on ICC interventions and presents a novel and sophisticated means of studying, analyzing, and understanding the effects of the Court's interventions inLibya, northern Uganda - and beyond.

In 1992, shortly after the publication of the first edition of Relevance: communication and cognition, David Trotter wrote: “Relevance theory is not only the most elegant version of pragmatics currently available, but the most uncompromising in its view that inference cannot be assimilated to a code model of communication. It asks questions which literary criticism has never been able to ask, let alone answer”. Thirty years on, new questions continue to be asked (and answered) in linguistic pragmatics, cognitive science, literary theory (as foreseen by Trotter), experimental psychology, affective science, communication studies etc. The theory also appears in quite unexpected places: recent applications of relevance theory include the analysis of internet-mediated discourse, clinical practice and even museum curation. First and foremost, however, relevance theory is an inferential model of communication and cognition which is theoretically and empirically testable. The approach still has a huge amount of potential in psychology and beyond, potential this Research Topic seeks to tap into.

"Feeling exhausted from chasing leads and struggling to close deals? Ever wished you could make every conversation lead to a sale? Well, get ready for a game-changer with 'Master the Art of Selling'! Inside, you'll find straightforward strategies to connect with customers, handle objections, and effortlessly grow your business success. No more aggressive tactics or overused and predictable phrases or expressions that have lost their originality and impact due to frequent use. This book focuses on building real connections and understanding what customers want. Learn to communicate effectively, address their needs, and turn them into satisfied supportive customers. Say goodbye to uncomfortable cold calls and pitches – welcome a natural approach to selling that feels right and brings in significant gains. 'Master the Art of Selling' is your ticket to increasing sales and revenue. It's like having a guide to understanding people, full of practical tips and real-life examples. Whether you're experienced or just starting, this book will enhance your sales skills and have you closing deals like a pro. So, leave your uncertainties behind, grab your copy, and prepare to witness your company's growth through the proven methods of a master salesperson!"

How to turn the problem of scarce resources into an opportunity to vastly improve your company's performance, by two top McKinsey consultants.