An innovative approach to driving maximum performance at all levels of an organization Peak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in your company or association. This practical guide helps you accurately evaluate the current state of your company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his bestselling books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more. The book addresses the five critical factors for organizational success: vertical alignment, horizontal alignment, leadership ideology and corporate culture, employee experience, and customer experience. Each comprehensive chapter introduces a key component to peak performance culture — containing a detailed definition of the component, illustrative examples, expert insights, and practical considerations relevant to a diverse range of real-world situations. This must-have guide: Features exercises and assessments to identify organizational metrics drawn from 25 years of work with client organizations such as Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Walt Disney World, and hundreds more Explores best practices for implementing policies, procedures, and philosophies that align with an organization's mission, values, and strategy Discusses individual characteristics of high performers, how to enhance teamwork, the relationships between functional units within an organization, and employee recruitment, selection, and onboarding Addresses issues surrounding how employees responsible for customer satisfaction are experiencing their organizations Provides tools for continually evaluating and improving customer experience, including a pragmatic model that can be applied to any organization Whether your company needs to correct performance problems, or is already successful but seeking even higher levels of success, Peak Performance Culture: The Five Metrics of Operational Excellence will prove to be an invaluable resource for any organization.

In this book Match in the Root Cellar, Chris McGoff allows you to journey along with Carolyn, a composite character based on real-life people, to learn and see how it’s up to everyone to work through the struggles and find a way to redefine company culture and achieve peak performance.

Discover your true self and align your life journey around your core beliefs, values and perspective. Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides readers with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success and self-awareness. It explores personal attributes related to interactive style, diving deeper into the concepts from the author's previous book, provides exercises for exploring how to connect your current life status to a desired future state and encourages readers to engage in a deep exploration of their core values, beliefs, mission and vision to become their best self. • Find the key to self-discovery and personal development • Uncover your true purpose • Use helpful exercises to reveal the best you • Develop strategies to maximize your potential The Power of Understanding Yourself is an empowering tool to help you find your best possible self and flourish.

Publisher Fact Sheet Renowned business teams expert reveals what motivates employees to succeed.

In today’s business environment of slim budgets and ever-increasing demand for demonstrable results and return-on-investment, bringing recently hired team members into your organization efficiently and successfully is one of the most challenging tasks you face as a manager. Emphasizing how to incorporate younger professionals—those in the “Generation Y” demographic that will make up the single largest generation in the workplace by 2016—into your existing company structure, Alexia Vernon’s 90 Days 90 Ways: Onboard Young Professionals to Peak Performance demonstrates how to achieve the goal of getting new employees oriented, integrated, and trained within the first 90 days of their employment so they can make significant contributions to your business. 90 Days 90 Ways is based on nine easy-to-digest strategies for growing your new hires into competent, accountable members of your organization. These strategies include: how to successfully design the crucial first-day experience for your new young professional how to identify and communicate the most important concepts required for success in your organization how to integrate your new hires into your workplace culture how to develop employees who communicate effectively for maximum impact how to create employees who deliver results, grow from mistakes, and are accountable how to keep young professionals focused on their top priorities how to teach relationship-building and service-orientation within your organization how to create a possibility-centered culture, encourage autonomy, and foster work-life integration how to empower peak performance in your employees, and grow the next generation of leaders. These fundamental strategies are supported by 90 corresponding, practical tactics to help ensure the bottom-line effectiveness of your new-hire training program. Utilizing objective facts and figures; pragmatic, experience-based insights and suggestions; case examples; and hands-on exercises for you and your employees, 90 Days 90 Ways is truly a comprehensive guide to developing new talent which will contribute to your organization’s success.

Performance Psychology: A Practitioner's Guide is a comprehensive, evidence-based text covering the key aspects of performance culture: performer development, preparation, training and execution. Written by a team of international contributors, including national coaches, training specialists, applied sports psychologists, clinicians and researchers, and building on strong links between theory and practice, the book shows how applied psychological methods and principles can be used to enhance performance Contributing authors offer clear implications for applied practice and each section is summarized by contributions from a 'Performers Panel' of experts who provide real-life practical examples. Performance psychology is applied to a wide variety of physical performance domains which enables practitioners to see how they can combine ideas and tailor interventions, to people and contexts, to produce effective applications of psychology. Dave Collins is Professor of Performance and Coaching/Director for the Institute of Coaching and Performance at the University of Central Lancashire. As a practitioner, he has worked with over 50 World and Olympic medalists, and in professional performance domains spanning sport, business, motor sport, music, dance and adventure. He was formerly Performance Director of UK Athletics, a rugby player, martial artist and OE instructor. Dave currently works with the Chelsea FC Football Academy, amongst other consultancies. Angela Button is a researcher at the University of Otago and is widely acknowledged as a world expert on talent. Angela has led funded research projects in talent development in the UK and New Zealand. Her sporting interests include squash, running and triathlon. Hugh Richards lectures and is Director of post-graduate programmes in Performance Psychology at the University of Edinburgh. He has published in the areas of coping, talent, individual differences and professional development related to sport, the military and music. Hugh has applied psychology to professional performers from international level sport to business. He currently works with the UK Motor Sport Association, international performer development schemes and has been advisor to the BBC on learning and performance. Strong links between theory and practice - a panel of top performers conclude each section with an overview, providing real-life practical examples in addition to the case studies included in each chapter. Holistic approach allows students to see how they can combine different approaches to address a problem. Written by a team of international contributors including national team coaches, sports psychologists and academics.

Preface -- Setting the meeting stage -- So many meetings and so much frustration -- Get rid of meetings? no, solve meetings through science -- Evidence-based strategies for leaders -- The image in the mirror is likely wrong -- Meet for 48 minutes -- Agendas are a hollow crutch -- The bigger, the badder -- Don't get too comfortable in that chair -- Deflate negative energy from the start -- No more talking! -- The folly of the remote call-in meeting -- Putting it all together -- Epilogue: trying to get ahead of the science' using science -- Tool: meeting quality self-assessment -- Tool: sample engagement survey and 360 feedback questions on meetings -- Tool: good meeting facilitation checklist -- Tool: huddle implementation checklist -- Tool: agenda template -- Tool: guide to taking good meeting minutes/notes -- Tool: expectations assessment -- Acknowledgments -- References -- Index