This PhD thesis contributes to the theory of information infrastructures by explaining how to use game theory and genetic algorithms for turning the pseudo-code of the bootstrap algorithm into proper code. The study is the first known study to analyse the bootstrap algorithm from an action research perspective, and it has become an important reference for further research on how to bootstrap information infrastructures.

'Using the Bootstrap Algorithm for Changing the Control Game' is clearly written and points are supported by real life case studies. Dr. Ogland demonstrates how a Total Quality Management strategy articulated through the use of bootstrap algorithms can be used to achieve world-class performance in challenging environments such as complex organisations saturated with power struggles and internal politics. The book features insights on critical systems thinking, game theory, quality management systems, the Efqm Business Excellence Model, self-assessment, and the implementation of Tqm. Case studies provide practical insights from twenty years of empirical research on how to bootstrap Tqm and Business Excellence in complex environments. The ideas developed in the book have been acknowledged as a major contribution to the theory of Tqm, and the book itself is an indispensable resource for practitioners trying to implement Tqm in environments where traditional implementation methods are bound to fail.

'Mechanism Design for Total Quality Management' is clearly written in a logical manner and points are supported by real life case studies. Dr. Ogland demonstrates how a Total Quality Management strategy articulated through the use of bootstrap algorithms can be used to achieve world-class performance in challenging environments such as complex organisations saturated with power struggles and internal politics. The book features insights on critical systems thinking, game theory, quality management systems, the EFQM Business Excellence Model, self-assessment, and the implementation of TQM. Case studies provide practical insights from twenty years of empirical research on how to bootstrap TQM and Business Excellence in complex environments. The ideas developed in the book have been acknowledged as a major contribution to the theory of TQM, and the book itself is an indispensable resource for practitioners trying to implement TQM in environments where traditional implementation methods are bound to fail.

It has been argued that the reason seventy percent of all IT projects fail is due to lack of a formal system for guiding and monitoring IT decisions. Organisations having explicit IT governance systems are generally twice as successful as those with poor governance, given the same strategic objectives, but implementing IT governance can be difficult. In this book, Dr. Ogland looks at the public sector and argues that the implementation of IT governance has to be done through bootstrapping. The bootstrap algorithm (BA) is a time-tested approach that is known to work, but it is an approach that breaks with much of the logic of the public sector bureaucracy and is expected to be met with resistance. By analysing patterns in a study of trying to convince a Norwegian public sector organisation to implement IT governance through the use of the BA, the book is able to provide rich insights on what causes failure and how to make the implementation process succeed.

Living theory is a way of making use of personal accounts of experienced practice. As the Pac-Man perspective on organisational change helps the change agent articulate the personal values he is committed to and how these values may be resisted in practice, living theory is useful for developing knowledge that has a practical impact on self-improvement and social change, but it is also a type of theory that is difficult to publish in academic outlets. As a consequence of this, publishing Pac-Man living-theory research becomes a Pac-Man game in itself, with the journal editors as one of the four adversary gatekeepers, but it is a rewarding game for those who want to contribute both theoretically and practically on how to make the world a better place.

A comprehensive treatment for implementing Statistical Process Control (SPC) in the food industry This book provides managers, engineers, and practitioners with an overview of necessary and relevant tools of Statistical Process Control, a roadmap for their implementation, the importance of engagement and teamwork, SPC leadership, success factors of the readiness and implementation, and some of the key lessons learned from a number of food companies. Illustrated with numerous examples from global real-world case studies, this book demonstrates the power of various SPC tools in a comprehensive manner. The final part of the book highlights the critical challenges encountered while implementing SPC in the food industry globally. Statistical Process Control for the Food Industry: A Guide for Practitioners and Managers explores the opportunities to deliver customized SPC training programs for local food companies. It offers insightful chapter covering everything from the philosophy and fundamentals of quality control in the food industry all the way up to case studies of SPC application in the food industry on both the quality and safety aspect, making it an excellent "cookbook" for the managers in the food industry to assess and initiating the SPC application in their respective companies. Covers concise and clear guidelines for the application of SPC tools in any food companies' environment Provides appropriate guidelines showing the organizational readiness level before the food companies adopt SPC Explicitly comments on success factors, motivations, and challenges in the food industry Addresses quality and safety issues in the food industry Presents numerous, global, real-world case studies of SPC in the food industry Statistical Process Control for the Food Industry: A Guide for Practitioners and Managers can be used to train upper middle and senior managers in improving food quality and reducing food waste using SPC as one of the core techniques. It's also an excellent book for graduate students of food engineering, food quality management and/or food technology, and process management.

Confronting Climate Uncertainty in Water Resources Planning and Project Design describes an approach to facing two fundamental and unavoidable issues brought about by climate change uncertainty in water resources planning and project design. The first is a risk assessment problem. The second relates to risk management. This book provides background on the risks relevant in water systems planning, the different approaches to scenario definition in water system planning, and an introduction to the decision-scaling methodology upon which the decision tree is based. The decision tree is described as a scientifically defensible, repeatable, direct and clear method for demonstrating the robustness of a project to climate change. While applicable to all water resources projects, it allocates effort to projects in a way that is consistent with their potential sensitivity to climate risk. The process was designed to be hierarchical, with different stages or phases of analysis triggered based on the findings of the previous phase. An application example is provided followed by a descriptions of some of the tools available for decision making under uncertainty and methods available for climate risk management. The tool was designed for the World Bank but can be applicable in other scenarios where similar challenges arise.