Measure what matters for deeper learning Getting at the heart of what matters for students is key to deeper learning that connects with their lives, but what good is knowing what matters without also understanding how to bring it to life? What does it really take to know who students are, what they are truly learning, and why? Measuring Human Return solves this dilemma with a comprehensive, systematic process for measuring deeper learning outcomes. Educators will learn to assess students’ self-understanding, knowledge, competencies, and connections through vignettes, case studies, learning experiences and tools. The book helps readers: Develop key system capabilities to build the foundation for sustainable engagement, measurement, and change Discover five comprehensive "frames" for measuring deeper learning Engage in the process of collaborative inquiry Commit to the central, active role of learners by engaging them as partners in every aspect of their learning Discover how to take an authentic, formative, and inquiry-driven approach to measuring the outcomes that drive deeper learning. The book really hits the mark. The best thing about it is the in-depth discussion of systems. It is with great pleasure that I read and re-read this book. It delivers a good combination of big vision with specific strategies and techniques. Jeff Beaudry, Professor, Educational Leadership; University of Southern Maine; Portland, ME This is just what we need in our district. This engaging book will help Change Teams support their systems to effectively measure deeper learning. Readers will be drawn in by great examples from around the globe of educators putting students first. This energizing book calls us to take action for all of our students today and for our future. Charisse Berner, Director of Teaching and Learning, Curriculum; Bellingham Public Schools; Bellingham, WA

Measure what matters for deeper learning Discover what matters for your students and develop deeper learning outcomes that connect with their lives. How can you develop what matters without solid measurement? Follow this comprehensive, systematic process for assessing and measuring students’ self-understanding, knowledge, competencies, and connection through vignettes, case studies, learning experiences and tools. Develop key system capabilities to build the foundation for sustainable engagement, measurement, and change Discover five comprehensive “frames” for measuring deeper learning Engage in the process of collaborative inquiry Commit to the central, active role of learners by engaging them as active partners in every aspect of their learning

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.

This book uncovers the components of driving increased marketing effectiveness and can be applied to just about every industry and marketing challenge. It demystifies how marketers can significantly improve their measurement and management infrastructure in order to improve their return on marketing effectiveness and ROI. They will be able to significantly improve their tactical and strategic decision-making and finally be able to respond to John Wannamachers' "half of my advertising is wasted; I just don't know which half." With this in hand, they will be able to avoid the budget cutting ax, become a critical component of corporate success and enhance their careers. Even in a crowded theoretical marketing environment there are three new concepts being introduced: 1. The Marketing Effectiveness Framework to help marketers talk the talk of marketing effectiveness within marketing and with the C-Suite. 2. The Marketing Effectiveness Continuum to help marketers understand the organizational issues and change management associated with delivering long lasting enhanced marketing effectiveness. 3. The Marketing Accountability Framework to help marketers begin to collect data that is meaningful to improving their marketing effectiveness and to become accountable for their results. It is one of the only marketing books covering the topic at a global level. It includes a great number of specific case studies from North America, Asia, Europe and Africa. The cases cover the following industries: Telecommunications, consumer packaged goods, home repair services, travel, utilities, software, restaurants, alcoholic and non-alcoholic beverages and others. It can also be used to support marketing education at the university level. Whether the reader is a marketer, business analyst, C-level executive, this book will help them to understand the key issues surrounding the measurement of marketing effectiveness. More than that however, is how each of the concepts can be directly applied to their marketing environment. Each of the concepts are applied to the different types of businesses (business-to-business, OEM, consumer, NGO and others) so they can quickly make them actionable.

This book explains why it is possible, in terms of economic theory, and feasible, from the perspective of accounting practices, to implement new human capital information and decision-making systems.

Measuring Human Capital addresses a country’s most important resource: its own people. Bettering human capital benefits individuals and their country and leads to improved sustainability for the future. For many years economists only used Gross Domestic Product (GDP), now acknowledged to be inadequate without supplemental measures, to gauge a country’s overall value. There is now a recognition that many variables contribute to a country’s worth, which make accurate measurement difficult. Looking beyond GDP by focusing on human capital, researchers, policymakers, government officials, and students can understand what elements impact human capital and how they might improve it in order to increase economic growth and well-being. Addresses six major measures of human capital, covering at least 130 countries Describes both monetary and index estimates Includes two monetary measures by the World Bank and the Inclusive Wealth Report by UNEP and the Urban Institute of Kyushu University Includes four index measures by the Institute for Health Metrics and Evaluation of the University of Washington, United Nations Development Programme, World Economic Forum, and World Bank Includes two country chapters, one on China and the other on the United States

Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to inform themselves in order to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds new measurement methods, showing how they can be applied to a variety of areas such as risk management and customer satisfaction Simplifies overall content while still making the more technical applications available to those readers who want to dig deeper Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas Offers practical methods for measuring a variety of "intangibles" Provides an online database (www.howtomeasureanything.com) of downloadable, practical examples worked out in detailed spreadsheets Written by recognized expert Douglas Hubbard—creator of Applied Information Economics—How to Measure Anything, Third Edition illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.