Healthcare managers and students learn how to tackle the challenging issues facing today's health services administrators with this comprehensive text trusted for more than 35 years. Thoroughly revised and updated, the new sixth edition keeps pace with the changing healthcare landscape in the United States and with the demands placed on its healthcare leaders. Grounded in the practices of continuous quality and performance improvement at all levels of an organization, the latest edition of this widely acclaimed text examines virtually every aspect of health services leadership and management, from day-to-day decision making to personnel and resource management to transformational change processes. Instructive to students preparing for careers in health services management and as a permanent reference for current health services executives, Managing Health Services Organizations and Systems is the most definitive and comprehensive resource available New to the 6th edition: - Updated content in every chapter - More than 30 engaging new case studies - Fully updated glossary of abbreviations - New sections on project management, emergency preparedness, patient and staff safety, infection control, employee stress, hazardous materials, "sharps" injuries, workplace violence, and waste management

A trusted professional reference and a teaching text, the new edition of Managing Health Services Organizations and Systems continues to provide the most comprehensive coverage available of the leadership, financial understanding, and conceptual frameworks required to effectively manage the delivery of health services in the U.S. Emphasizing continuous quality and performance improvement throughout the organization, the authors explore essential knowledge and skills required for success in areas that include managerial problem solving, resource allocation and utilization, effective communication, organizational culture, human resources, facilitation of change, and ethical and legal responsibilities. This fully updated, reorganized, and revised 7th edition contains new content on information technology, artificial intelligence, and financial/quantitative analysis currently in widespread demand. Ninety case studies with discussion questions sharpen readers' problem-solving skills while inviting them further into the real world of hospital administration. Instructor materials are available with this text and include: PowerPoint presentations Test banks and answer keys Learning objectives Instructor manual Figures and tables PLUS a PDF of all acronyms used in the text

Light on complex theoretical language, this relevant, accessible text offers a hands-on approach to studying human resources in various healthcare systems such as hospitals, integrated healthcare systems, managed care settings, private practices, and public health clinics. The book can be used as a stand-alone textbook in undergraduate or graduate level courses on human resources. With its practice-oriented approach, it is also a valuable resource for current health care organizations.

This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of Handbook for the New Health Care Manager and Human Resources Management for Public and Nonprofit Organizations, the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis perfor­mance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation poli­cies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.